Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Danielle Robins

Metcalfe

Summary

My work history indicates that I am a team leader,solid, focused,

reliable and hard working. I am an asset to any establishment.

I would like to make a career change. At this point in my life I would like yo care for people, especially seniors. I guess I would like to pay it forward.

Overview

46
46
years of professional experience

Work History

Bookkeeper /Shop Assistant

Danny Morozuk Welding - Family Business
Ottawa, ON
09.2014 - Current
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Maintained accurate financial records and reconciled accounts to ensure integrity of financial data.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Manager RV Store

Ottawa Camping Trailers
Ottawa, ON
06.2002 - 08.2013
  • Streamlined inventory management processes, reducing lead times and minimizing stock discrepancies.
  • Developed strategic partnerships with suppliers, optimizing procurement costs and quality of materials.
  • Managed and motivated employees to be productive and engaged in work.
  • Directed budget planning and resource allocation to maximize profitability while maintaining service excellence.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Increased market share with strategic business development efforts, expanding into untapped markets.

Store Manager

Canadian Tire Store #258
Ottawa, ON
06.1980 - 06.2002
  • Oversaw daily operations, ensuring optimal store performance and customer satisfaction.
  • Developed and implemented staff training programs to enhance team productivity.
  • Managed inventory levels, improving stock accuracy and reducing waste.
  • Analyzed sales data to identify trends, driving strategic merchandising decisions.
  • Led cross-functional teams in executing promotional campaigns, boosting foot traffic.
  • Fostered a collaborative environment, mentoring junior staff to achieve career growth.
  • Streamlined operational processes, resulting in improved efficiency and reduced costs.
  • Ensured compliance with health and safety regulations, maintaining a safe shopping environment.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.

Education

Course CE168S Supervising People At Work

Carleton University
Ottawa

Dental Assistant

Algonquin College
Ottawa

Spader Selling Skills Workshop

South Dakota State University
Regina, SK Outreach Program

Skills

  • Accounting and bookkeeping
  • Quickbooks
  • Vendor relationships
  • Proactive and Self-motivated
  • Customer service
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Relationship building
  • Operations management
  • Financial management
  • Recruiting and interviewing
  • Problem-solving
  • Customer relations
  • Training and mentoring
  • Store operations
  • Inventory management
  • POS systems
  • Strategic thinker

Languages

English
Full Professional

Timeline

Bookkeeper /Shop Assistant

Danny Morozuk Welding - Family Business
09.2014 - Current

Manager RV Store

Ottawa Camping Trailers
06.2002 - 08.2013

Store Manager

Canadian Tire Store #258
06.1980 - 06.2002

Course CE168S Supervising People At Work

Carleton University

Dental Assistant

Algonquin College

Spader Selling Skills Workshop

South Dakota State University
Danielle Robins