Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Rezendes

Montclair

Summary

Dynamic sales professional with proven expertise in product sales and customer service at a multitude of fast-paced, team-oriented positions in sales and retail. Consistently achieved sales targets through effective upselling and strong customer relationships. Recognized for reliability and teamwork, enhancing customer satisfaction and driving revenue growth. Adept at assessing customer needs and providing tailored solutions.

Overview

3
3
years of professional experience
1
1
Language

Work History

Full Time Sales Associate

Party City
02.2023 - 04.2025
  • Obtained proficiency in point-of-sales system and cash handling for processing transactions and returns.
  • Built relationships with customers to encourage repeat business.
  • Prioritized customer environment to ensure satisfactory experience.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Maintained team environment by being available to managers and teammates for assistance and support on short notice.
  • Obtained proficiency in effective communication and problem solving skills in high stress and fast-paced environment.

Overnight Stocker

Old Navy, Gap
09.2022 - 02.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Maintained neat, organized stockroom free of hazards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.

Part Time Sales Associate

3 Way Thrift Store
05.2022 - 09.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

Bachelor of Arts - History

California State Polytechnic University, Pomona
Pomona, CA
05.2001 -

Associate of Arts - History

Chaffey College
Rancho Cucamonga, CA
05.2001 -

High School Diploma -

Montclair High School
Montclair, CA
05.2001 -

Skills

Product sales

Customer service

Sales development

Customer needs assessment

Teamwork and collaboration

Time management

Upselling

Multi-tasking strength

Problem-solving

Goal oriented

Sales expertise

Reliable and punctual

Timeline

Full Time Sales Associate

Party City
02.2023 - 04.2025

Overnight Stocker

Old Navy, Gap
09.2022 - 02.2023

Part Time Sales Associate

3 Way Thrift Store
05.2022 - 09.2022

Bachelor of Arts - History

California State Polytechnic University, Pomona
05.2001 -

Associate of Arts - History

Chaffey College
05.2001 -

High School Diploma -

Montclair High School
05.2001 -

Similar Profiles

CREATE PROFILE
Danielle Rezendes