Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Danielle Prior

Chula Vista

Summary

Dynamic Community Manager with a proven track record at CVG Management, excelling in budget management and tenant relations. Expertly enhanced occupancy rates through strategic marketing initiatives and compliance with fair housing mandates. Adept at fostering community engagement while delivering comprehensive performance reporting and maintaining vendor relations.

Overview

17
17
years of professional experience

Work History

On-Site Community Manager

CVG Management
El Cajon
03.2024 - Current
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Monitored lease and renewal rental rates with leadership recommendations for change implementation.
  • Provided monthly reports on community metrics and progress towards goals.
  • Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, and managing communication between the vendor/contractor, accounting, and senior management as needed.
  • Controls expenditures by staying within the constraints of the approved budget, and manages the balance and maintenance of the community petty cash fund.

Community Manager

ConAM Management- (Tax Credit) Apartments
San Diego
12.2021 - 04.2024
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Responsible for the daily management of 10 affordable properties in the City Heights area. Resident and vendor operations of a 102-unit property have successfully maintained high levels of housing occupancy.
  • Analyzing, reviewing, and approving annual affordable eligibility for all tenants to remain in compliance with housing.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Inspected properties regularly to identify deficiencies and schedule repairs.

Assistant Property Manager

HCA Management
San Diego
03.2018 - 11.2021
  • Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Explained policies and procedures to tenants and enforced rules.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.

Community Manager

Progress Management
San Diego
11.2010 - 02.2018
  • Serve as a full-time, on-site property and resident manager for a multi-unit apartment complex, managing daily property operations.
  • Designed and executed marketing campaigns and strategies to attract prospective residents; measured the effectiveness of marketing, and adjusted strategies and platforms as needed.
  • Coordinate move-in and move-out requirements with vendors and maintenance services for inspections, repairs, and renovations.
  • Process lease agreements, renewal agreements, submit credit checks, and collect security deposits with accuracy, confidentiality, and timeliness.
  • Applied extensive knowledge of tenant and landlord laws, fair housing, and Section 8 rules and regulations.

Leasing Agent

R&V Management
San Diego
01.2008 - 11.2010
  • Meet with prospective residents, and perform tours of units of interest.
  • Conduct credit and background checks to qualify prospective residents.
  • Prepare and execute lease agreements in accordance with property standards and regulations.
  • Create and complete service tickets for resident maintenance work orders.
  • Utilized Yardi for document management and routine reporting to the District Manager.
  • Increased occupancy through dynamic marketing initiatives.
  • Resolved tenant complaints promptly and professionally.
  • Contacted and followed up with tenants on renewal notices.

Education

Bachelor of Arts - Communications

California State University, Long Beach
Long Beach, CA
05-2005

Skills

  • Property management
  • Lease administration
  • Budget management
  • Vendor relations
  • Community engagement
  • Marketing strategy
  • Regulatory compliance
  • Performance reporting
  • Tenant relations
  • Daily operations oversight
  • Multitasking Abilities
  • Financial budgeting and reporting
  • Communication
  • Fair housing mandates
  • Maintenance management
  • Payment processing
  • Operations management

References

References available upon request.

Timeline

On-Site Community Manager

CVG Management
03.2024 - Current

Community Manager

ConAM Management- (Tax Credit) Apartments
12.2021 - 04.2024

Assistant Property Manager

HCA Management
03.2018 - 11.2021

Community Manager

Progress Management
11.2010 - 02.2018

Leasing Agent

R&V Management
01.2008 - 11.2010

Bachelor of Arts - Communications

California State University, Long Beach

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Danielle Prior