Danielle N. Burnett
Fresno
Summary
Highly motivated and proactive professional, with exceptional organizational skills. Self-starter who thrives in fast-paced environments and is committed to delivering high-quality results. Demonstrated ability to effectively manage multiple projects simultaneously, ensuring accuracy and attention to detail. Skilled in prioritizing tasks and consistently meeting deadlines.
Overview
9
9
years of professional experience
6042
6042
years of post-secondary education
Work History
President
Ortizer Co.
Fresno
02.2021 - Current
- Design and produce customized products including t-shirts, cups, hats and other merchandise using in-house printing equipment.
- Manage all aspects of online sales through e-commerce platforms, including product listings, customer service and order fulfillment.
- Maintain inventory, source materials and manage budgeting.
- Provide local delivery services for a diverse customer base through online platforms (Instacart, Spark/Walmart).
Shipping & Receiving Clerk
CMC
Fresno
06.2025 - 10.2025
- Preparing orders for shipment, complete all paperwork and ensure accuracy of the order to ship.
- Ability to work effectively and communicate with staff, peers and others to accomplish goals and to identify and resolve problems.
- Print tags for daily production.
- Ensure bundle count and bundle tagging accuracy.
- ASa, TMW, SAP
- Collect mill readings.
Shipping & Receiving Lead
Amazon
Fresno
06.2018 - 02.2021
- Handled daily inventory to support weekly orders.
- Experienced at inventory asset management software Delphi and Coupa (in-house procurement software).
- Experienced with Cal/OSHA regulations. Lead role in maintaining a safe work environment through adherence to company safety policies.
- Provided excellent customer service while addressing inquiries from internal departments regarding shipment statuses or availability.
- Trained new team members on receiving procedures.
- Maintained building supplies to support internal departments.
- Completed weekly, monthly cycle counts.
- Implemented standard work process for department.
Tech Support / Customer Service Representative
Alorica
Fresno
10.2017 - 05.2018
- Provided customer and technical support for equipment.
- Successfully managed high call volumes while promptly handling customer service issues, including handling sensitive information.
- Improved resolution time with effective problem-solving for customer complaints.
- Resolved escalated customer issues.
Education
Cosmetology -
Paul Mitchell the School
FresnoDiploma -
Buchanan High School
Marketing & Advertising
Center for Advanced Research & Technology
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Excellent communication
- Proficient in Microsoft Suite
- Proficient in Google platforms
Timeline
Shipping & Receiving Clerk
CMC
06.2025 - 10.2025
President
Ortizer Co.
02.2021 - Current
Shipping & Receiving Lead
Amazon
06.2018 - 02.2021
Tech Support / Customer Service Representative
Alorica
10.2017 - 05.2018
Cosmetology -
Paul Mitchell the School
Diploma -
Buchanan High School
Marketing & Advertising
Center for Advanced Research & Technology