Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Morris

Belmont

Summary

Dynamic and dedicated professional with a strong work ethic and excellent customer service skills. Proven ability to enhance guest satisfaction through effective communication and adaptability. Recognized for consistently exceeding performance goals while maintaining a clean and inviting environment. Proficient in POS system operation and committed to teamwork.

Overview

16
16
years of professional experience

Work History

Carhop

Sonic
06.2025 - Current
  • Delivered exceptional customer service by promptly taking orders and serving food items.
  • Maintained cleanliness and organization of dining area to enhance customer experience.
  • Operated point-of-sale system efficiently for accurate order processing and payment transactions.
  • Assisted in training new team members on operational procedures and customer interaction techniques.
  • Adapted quickly to changing menu items and promotional offers to meet customer demands.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.

Server

Coco's Restaurant and Bakery
06.2020 - 12.2021
  • Provided excellent customer service, ensuring positive dining experiences for all guests.
  • Assisted in menu item recommendations, enhancing guest satisfaction and engagement.
  • Resolved guest complaints professionally, contributing to overall customer retention efforts.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Team Member

Healthy Pet Supply
02.2010 - 04.2018
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Assisted in maintaining clean and organized store environment to enhance customer experience.
  • Stocked shelves and ensured product displays were visually appealing and well-maintained.
  • Supported inventory management by monitoring stock levels and processing incoming shipments.
  • Utilized point-of-sale system accurately for transactions, returns, and sales reporting.
  • Engaged with pet owners to provide product recommendations based on individual needs and preferences.

Education

Cosmetology -

Aveda Institute Denver
Denver, CO

Conifer High School
Conifer, CO
2011

Skills

  • Good communication
  • Strong work ethic
  • Cleaning and sanitizing
  • Guest satisfaction
  • POS system operation
  • Excellent customer service
  • Fast and efficient
  • Teamwork and collaboration
  • Goal oriented
  • Adaptability and dependability
  • Hospitality and accommodation
  • Team player

Timeline

Carhop

Sonic
06.2025 - Current

Server

Coco's Restaurant and Bakery
06.2020 - 12.2021

Team Member

Healthy Pet Supply
02.2010 - 04.2018

Cosmetology -

Aveda Institute Denver

Conifer High School

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Danielle Morris