Danielle Molina

I currently work at the Twentynine Palms commissary as a store associate (GS-04-step 02). Annual pay $32,871.53. I began working at this establishment May 31st, 2022. I work 32 hours a week and 64 hours a pay period.

Cashier/Teller duties

• Operates an electronic checkout system to record unit prices in proper departments.
• Verifies patron identification and ration cards to ensure authorized entry and purchase of commissary merchandise.
• Projects a helpful and courteous attitude while accurately and efficiently processing patrons orders, ensuring variances are within an acceptable level and making sure that all media (i.e., personal checks, money orders, travelers checks, credit cards, debit cards, coupons and other approved forms of payment) accepted is valid and contains the required information.
• Accomplishes error corrections and voids. Accepts and verifies various forms of media and makes correct change for customers.
• Increased sales and customer satisfaction through personalized servicing.
• Responds to a wide variety of customer inquiries. Addresses patron concerns or inquiries, referring those that cannot be handled personally either to the supervisor or the leader.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Ensures that all customers are treated in a courteous, friendly manner so that their shopping experience is pleasant.
• Prepare change orders and issue daily change funds to the cash register operators.
• Receive and verify sales receipts and monies collected from sales store checkers, sort money by denomination, verifies amount, and annotate cashiers' cash receipts.
• Maintain records of overage and shortages, prepare deposit slips, and prepare cash drawers daily.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Process manufacturer coupons, balance monies in safe.
• Provides special assistance to customers in handling bulky or heavy items, when necessary.
• Maintained tidy and organized store to comply with cleanliness standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Developed strong rapport with customers and created positive impression of business.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Grocery department duties

• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Located merchandise across various stores to address customer needs.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Uses carts and manual or electric pallet jacks and other material handling equipment to replenish depleted stock with incoming items, and in obtaining stock from the storage area and transporting it to shelving or display areas.
• Maintains adequate stock of subsistence items. Utilizing receiving reports, NIS and LIS reports, visual inspections, etc., initiates necessary corrective action to minimize NIS conditions.
• Performs correct product rotation.
• Arranges stock in a neat and orderly manner.
• Maintain security, safety and sanitation practices and procedures.
• Receive supplies, equipment and perishable, semi-perishable and non-perishable resale items in the receiving area of the Commissary.
• Verify shipments by checking shipping documents, reporting discrepancies and damage.
• Place clearly identified stock in appropriate temporary or permanent storage locations.
• Replenish depleted stock with incoming items or by obtaining stock from storage area and transporting to shelving or display area.
• Affix selling price labels generated by computers in a neat and orderly manner, rotating on a basis of age and freshness of stock.
• Clean up broken and spilled items, clean any items prior to stocking, clean shelves/display areas on a regular basis.
• Completes click-2-go orders in a timely manner.
• Completes paperwork for receiving trucks

Military Deli Bakery Services (MDBS) - Deli bakery associate

I started working at MBDS February 22nd 2020. I worked 53-59 hours every two weeks, 24-29 hours a week. I made $17.73 an hour.

• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
• Identify any obvious spoilage, damage, and out-of-date merchandise.
• Receive supplies, equipment and resale items
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Coordinate with other staff in following food safety and hygiene procedures according to company policy and ensure prompt service and high level of customer satisfaction

I became a shift lead, which involved:

• Supervising daily operations
• Assigns duties to team members, and making sure team members work efficiently and effectively during their shift also offering help when needed.
• Train new team members daily duties

I worked at the drive-in March 17th 2015- August 2019

I worked 12-16 hours per weekend. i made $10.25 a hour.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Stocked and organized concession supplies to provide customers with food and beverage options.
• Managed multiple tasks simultaneously and completed all assigned duties each shift.
• Assisted with special events marketing to increase visibility and maximize ticket sales.
• Maintained concessions stand cleanliness using various sanitation practices.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with team to provide stellar service during busy periods and meet customer demands.
• Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
• Handled cash and processed payments, sorting bills, and maintaining records of transactions.
• Communicated with customers to prepare food items and drinks, complying with requests and preferences.
• Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.