Danielle McKinley
Smithers,BC
Summary
To seek and maintain full-time work
Overview
3
3
years of professional experience
Work History
Supervisor
Jerrrys NoFrills
11.2020 - 10.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Key Holder
Warehouse One The Jean Store
02.2020 - 10.2020
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Host/Waitress
Garrick's Head Pub
02.2020 - 10.2020
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
High School Diploma -
Smithers Secondary School
Smithers, BC06.2016
Environmental Monitor Assistant Program
Northwest Community College
Smithers, BC01.2016
Skills
- Training and mentoring
- Goal-Oriented
- Organized
- Hard-Worker
- Problem Solver
- Energetic and Motivated
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Supervisor
Jerrrys NoFrills
11.2020 - 10.2022
Key Holder
Warehouse One The Jean Store
02.2020 - 10.2020
Host/Waitress
Garrick's Head Pub
02.2020 - 10.2020
High School Diploma -
Smithers Secondary School
Environmental Monitor Assistant Program
Northwest Community College
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