Danielle McGorman

Committed professional with over a decade of customer service expertise and two years of veterinary assistance experience. Exhibits adaptability in dynamic environments while maintaining composure under pressure. Enthusiastic team player who approaches challenges with an open, empathetic mindset, fostering collaboration and understanding. Exceptional communication skills enhance effective problem-solving and elevate customer satisfaction.

• Upon witnessing the growing economic strain on low-income clients, created and lead a company wide initiative to offer free-of-charge ink paw and nose prints, including fur clippings to all pet owners who lost their beloved companion regardless of ability to pay. Offered resources for grief support after losing a pet and created a guide for fellow staff to use when speaking about euthanasia with pet parents. Always strove to go above and beyond the job description to provide compassionate and personalized care to all pets and their owners.