I’m a great person; I’m always looking for ways to improve the customer experience. I have the drive and confidence to be a great employee. I’m loyal, honest, and have great people skills.
Overview
2
2
years of professional experience
Work History
Front of house staff
Raymond Chu
Hemet
03.2023 - 06.2025
Greeted and welcomed guests with a friendly demeanor.
Provided menu guidance and answered customer inquiries promptly.
Handled cash transactions and processed payments accurately.
Addressed customer complaints and resolved issues effectively.
Supported team members during busy service periods as needed.
Provided exceptional customer service to ensure satisfaction.
Tracked inventory of supplies and communicated needs to management team.
Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
Demonstrated excellent communication skills while interacting with customers.
Greeted and talked pleasantly with customers to promote positive image for business.
Implemented strategies to improve service efficiency and guest satisfaction.
Maintained cleanliness and organization of the front-of-house area, including the lobby and restrooms.
Upheld company standards and values, representing the brand positively.
Assisted guests with special needs or accommodations, ensuring an inclusive environment.
Answered phone inquiries, taking reservations and providing information as needed.
Managed waitlist and communicated wait times accurately to guests.
Collaborated with management to implement promotional events and special offers.
Welcomed and thanked guests to demonstrate appreciation for patronage.