Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Ladouceur

Perth,ON

Summary

I am knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. I am devoted to exemplary service to individuals in residential care environments with utmost respect and consideration. Supportive care professional, monitoring client behaviors and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions. Reliable employee seeking a PSW position. Offering excellent communication and good judgment.

Overview

12
12
years of professional experience

Work History

School Bus Driver

Healey Transportation
Smiths Falls, ON
09.2016 - 10.2022
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Maintained Ontario driver's license to enable legal operation of school buses for student transport, field trips and other purposes.

Data Entry Clerk

Public Health Ontario
Ottawa , ON
07.2012 - 11.2014
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
  • Accurately handled data entry for clients into company-based software.
  • Verified accuracy of computer system information by updating data.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Corrected data entry errors to prevent duplication or data degradation.

Assistant Store Manager

Keyman engravables
Ottawa, ON
02.2011 - 07.2012
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Sales Associate

Motherhood Maternity
Ottawa, ON
01.2009 - 02.2011
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories and merchandise care.

Education

Personal Support Worker

Willis College
Ottawa, ON
02.2023

Medical Office Administrator

Everest College
Ottawa, ON
06.2012

Skills

  • First Aid Certification
  • Activities of Daily Living (ADLs)
  • Dependable and Responsible
  • Respectful and Compassionate
  • Food Preparation
  • Multitasking and Organization
  • Developing Client Trust
  • MS Word
  • Food Handlers Certification

Timeline

School Bus Driver

Healey Transportation
09.2016 - 10.2022

Data Entry Clerk

Public Health Ontario
07.2012 - 11.2014

Assistant Store Manager

Keyman engravables
02.2011 - 07.2012

Sales Associate

Motherhood Maternity
01.2009 - 02.2011

Personal Support Worker

Willis College

Medical Office Administrator

Everest College

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Danielle Ladouceur