Danielle Kraus
Fort Saskatchewan,Canada
Summary
I am a detail-oriented and proactive HR professional with a strong track record of streamlining processes and boosting operational efficiency through strategic HRIS implementation and accurate data management. Experienced in maintaining employee records, conducting compliance audits, and handling sensitive information with the utmost confidentiality. Recognized for enhancing data accuracy, ensuring adherence to internal policies, and serving as a trusted point of contact for HR-related inquiries. A clear communicator and collaborative team player, committed to delivering high-quality support in fast-paced, dynamic environments.
Overview
12
12
years of professional experience
Work History
HRIS Analyst and Administration Lead
SNDL
03.2025 - Current
- Streamlined HR processes by implementing efficient HRIS solutions, enhancing overall productivity
- Improved data accuracy with meticulous management of employee records and data entry
- Conducted regular audits on employee data to ensure compliance with internal policies and legal requirements
- Designed quality assurance parameters for human resource data sets, reports, and metrics
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities
HR Service Excellence Administrator
SNDL
03.2024 - 03.2025
- Handled sensitive information discreetly, maintaining strict confidentiality at all times
- Maintained personnel records and updated internal databases to support document management
- Building and editing HR materials including templates, tools, and training resources
- Trained new team members by relaying information on company procedures and safety requirements
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, and other HR-related matters
Server/Barista
Café Mosaics
07.2020 - 08.2021
- Trained new servers and baristas in company policies, guest service standards and best practices
- Executed cash management duties with POS and shift reports
- Delivered exceptional customer service to foster strong relationships and build positive experiences
Shift Supervisor
Starbucks
01.2017 - 08.2020
- Managed customer concerns with efficiency and professionalism
- Addressed and resolved conflicts among team members to foster a positive work environment
- Demonstrated excellence in inventory management and cash handling
- Trained and mentored team members in company policies
- Maintained compliance with OSHA requirements with well-implemented safety standards
Barista
Starbucks
07.2014 - 01.2017
- Cleaned prep areas and replenished supplies to maintain a safe and healthy work environment
- Crafted and served customized beverages consistently
- Promoted a welcoming atmosphere by cultivated and sustained strong relationships with colleagues and customers
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities
Server/Dining Room Attendant /Food Prep
Fat Burger
04.2013 - 11.2013
Education
Diploma - Business Administration Human Resource Management
Northern Alberta Institute of Technology, JR Shaw School of Business
Edmonton, AB12.2024
Diploma - Business Administration Management
Northern Alberta Institute of Technology, JR Shaw School of Business
Edmonton, AB04.2023
Skills
- Data analytics
- Microsoft Office Suite
- Time management
- Verbal & written communication
- Data entry
- HRIS (Workday)
- Employee engagement
- Teamwork and collaboration
Timeline
HRIS Analyst and Administration Lead
SNDL
03.2025 - Current
HR Service Excellence Administrator
SNDL
03.2024 - 03.2025
Server/Barista
Café Mosaics
07.2020 - 08.2021
Shift Supervisor
Starbucks
01.2017 - 08.2020
Barista
Starbucks
07.2014 - 01.2017
Server/Dining Room Attendant /Food Prep
Fat Burger
04.2013 - 11.2013
Diploma - Business Administration Management
Northern Alberta Institute of Technology, JR Shaw School of Business
Diploma - Business Administration Human Resource Management
Northern Alberta Institute of Technology, JR Shaw School of Business
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