Danielle Ibbotson
Brighton,ON
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quarry Supervisor
CRH Canada Group Inc
05.2019 - Current
- Maintained regulatory compliance by adhering to local and provincial guidelines in environmental impact assessments.
- Maintain budget targets based on projected production volumes, operating costs, and capital expenditures; monitored financial performance throughout the year.
- Optimized blasting operations through careful planning, precise calculations, and thorough post-blast evaluations to minimize adverse impacts on surrounding areas.
- Implemented quality control measures for accurate sampling and analysis of mined materials to ensure consistency in product specifications.
- Maintained a proactive approach towards risk identification by conducting comprehensive hazard assessments; implemented corrective actions as needed.
- Reduced operational costs through effective resource allocation, waste management, and monitoring of energy consumption.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers
- Ensure all daily, weekly and monthly inspections are being completed.
- Supervise 20 unionized employees and all operations at the Ogden Point Quarry.
Quality Control Representative
CRH Canada Group Inc
11.2016 - 05.2019
- Developed comprehensive training materials, ensuring all team members were well-versed in quality control processes.
- Reduced waste by implementing process improvements based on root cause analysis findings.
- Established a strong culture of quality awareness within the organization through regular communication and training sessions.
- Collaborated with production teams to resolve quality issues promptly and efficiently.
- Maintained detailed records of inspection results, facilitating easy retrieval during internal or external audits.
- Addressed non-conformance issues, pausing production to correct errors.
- Performed standard first truck load inspections and random sampling inspections to verify adherence to customer standards.
Server/Bartender
LoneStar Texas Bar & Grill
06.2015 - 11.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server
Boston Pizza
11.2013 - 06.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
College Diploma - Chemical Engineering Technologist
Loyalist College of Applied Arts And Technology
Belleville, ON04.2016
High School Diploma -
East Northumberland Secondary School
Brighton, ON06.2012
Skills
- Experienced in Leadership within a unionized environment
- Proficient with various computer programs
- Strong interpersonal skills
- Experienced in SAP and UKG programs
- Exceptional organizational skills
- Hardworking and Reliable
- Excellent Problem-Solving capabilities
- Strong attention to detail
Languages
English
Full Professional
Certification
- Smart Serve Certified
- JHSC Certified member
- Transportation of Dangerous Goods
- Surface Miner Common Core
- Front Line Supervisor
- Elevated Work Platform
- Working at Heights
- Confined Space Entrant
- WHIMIS
Timeline
Quarry Supervisor
CRH Canada Group Inc
05.2019 - Current
Quality Control Representative
CRH Canada Group Inc
11.2016 - 05.2019
Server/Bartender
LoneStar Texas Bar & Grill
06.2015 - 11.2016
Server
Boston Pizza
11.2013 - 06.2015
College Diploma - Chemical Engineering Technologist
Loyalist College of Applied Arts And Technology
High School Diploma -
East Northumberland Secondary School
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