Danielle Huke Tapscott
Greenbank,ON
Summary
Proven leader and effective communicator, adept at fostering teamwork and delivering exceptional customer service, as demonstrated at Dani’s Daycare. Skilled in time management and organization, consistently improving customer satisfaction and efficiently managing multiple projects. Excelled in fast-paced environments, showcasing adaptability and a detail-oriented approach.
Overview
11
11
years of professional experience
Work History
Stay at Home Mom / Daycare
Dani’s Daycare
11.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant Manager
Pjs Pets
01.2014 - 10.2018
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Feed and clean animals in showroom
- Bank deposits
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Assistant Manager
Shoppers Drug Mart
10.2016 - 09.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opening and closing the store
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Oversaw daily operations to maintain store cleanliness and organization.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Education
High School -
Stouffville High
Stouffville, ON06.1998
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Calm under pressure
- Active listening
- Organization and time management
Timeline
Stay at Home Mom / Daycare
Dani’s Daycare
11.2018 - Current
Assistant Manager
Shoppers Drug Mart
10.2016 - 09.2018
Assistant Manager
Pjs Pets
01.2014 - 10.2018
High School -
Stouffville High
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