Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Hittinger

Fort Saskatchewan,AB

Summary

Results-driven professional with strong focus on team collaboration and achieving outcomes. Known for making complex concepts easier to understand while challenging colleagues to think critically. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills.

Overview

14
14
years of professional experience

Work History

Buyer

Sherritt International Corporation
05.2015 - Current
  • Managed portfolio of suppliers to diversify sourcing options and mitigate risks associated with supply chain disruptions.
  • Improved supplier relationships by establishing regular communication channels, resulting in enhanced product quality and reliability and to establish competitive pricing.
  • Collaborated with internal stakeholders to better understand their needs, ensuring accurate product specifications were met in all purchases
  • Provided training and guidance to junior team members on best practices in purchasing, fostering a culture of continuous improvement within the procurement department.
  • Streamlined purchasing processes by implementing efficient systems and procedures for order management.
  • Maintained complete documentation and records of all purchasing activities.
  • Resolved procurement challenges, leveraging strong problem-solving skills and in-depth knowledge of supply market.

Travel Counsellor

AMA Travel
09.2014 - 05.2015
  • Worked efficiently between multiple computerized reservation and ticketing systems
  • Designed personalized vacation and travel experiences based on thorough understanding of each client's interests, budget constraints, and desired outcomes.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
  • Collaborated with team members to optimize travel recommendations and share industry knowledge.
  • Increased repeat business by providing outstanding customer service and addressing client concerns promptly.


Customer Sales Representative

Global Cell Communications / Purolator Depot
02.2011 - 09.2013


  • Built strong relationships with clients through attentive service, leading to repeat business and referrals.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
  • Upsold additional products or services when appropriate, contributing to higher average transaction values per sale.
  • Provided after-sales support as needed, further strengthening relationships with clients and promoting long-term retention rates.
  • Navigated complex situations diplomatically by using professional problem-solving techniques tailored to specific customer needs.
  • Participated in regular training sessions to stay current on industry trends and best practices.

Education

Tourism And Travel Management

MacEwan University
Edmonton, AB
01.2014

Skills

  • Exceptional interpersonal skills
  • Training initiatives
  • Critical Thinking
  • Continuous process improvements
  • Excel in fast-paced work setting
  • Team collaboration
  • Effective communication
  • Results-oriented
  • Customer-focused
  • Minimal supervision
  • Desire to learn
  • Materials sourcing
  • Resourcefulness
  • Creative Problem-Solving
  • Passionate about exceeding expectations

Timeline

Buyer

Sherritt International Corporation
05.2015 - Current

Travel Counsellor

AMA Travel
09.2014 - 05.2015

Customer Sales Representative

Global Cell Communications / Purolator Depot
02.2011 - 09.2013

Tourism And Travel Management

MacEwan University

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Danielle Hittinger