Danielle Glathe
San Diego
Summary
Dedicated Behavioral Health Technician with experience supporting individuals with addiction and mental health disorders. Skilled in crisis intervention, safety monitoring, and medication observation. Builds strong therapeutic relationships and maintains structured environments that promote recovery and emotional stability.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Healthy Life Recovery
San Diego
02.2025 - 03.2026
- Delivered direct client care for individuals with substance use and mental health disorders.
- Provided crisis intervention support during challenging behavioral situations.
- De-escalated crises professionally to ensure safety for all involved.
- Conducted safety checks to ensure client well-being and adherence to protocols.
- Enforced regulations regarding client care, ensuring a safe environment for all clients.
- Observed and documented medication self-administration following established protocols.
- Maintained detailed documentation of incidents, behaviors, and client progress to support ongoing care.
- Facilitated transportation arrangements to ensure clients attended external appointments.
Assistant Manager
Mr. Moto Pizza House
01.2019 - 01.2020
- Managed cash handling in high-pressure environments
- Supervised staff to maintain operational efficiency
- Resolved employee conflicts and conducted training sessions
Front of House / Cashier
Crafted Baked Goods
01.2017 - 01.2019
- Processed customer transactions efficiently and accurately.
- Provided customer service in fast-paced environment, ensuring customer satisfaction
- Trained new employees and assisted team operations to foster a collaborative work environment
Customer Service & Hospitality
01.2008 - 01.2019
- Developed effective communication strategies to manage high-pressure situations
- Collaborated in dynamic team environments to meet project objectives
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
General Education - Psychology & Social Development
MiraCosta College
Oceanside, CASkills
- Crisis Intervention & De-escalation
- Crisis management
- Direct Client Care
- Client documentation
- Multitasking and organization
- Team collaboration
- Rapport Building & Communication
- Emotional intelligence
- Professional Boundaries & Ethics
Certification
- CPR Certified
- Sexual Harassment Prevention Training
- Valid California Driver's License
- Willing to obtain RADT/SUDRC certification
Volunteer Experience
Lions, Tigers, and Bears, 2024-2025, Provide care for rescued animals in structured environment, Follow safety protocols and work in team setting
Timeline
Behavioral Health Technician
Healthy Life Recovery
02.2025 - 03.2026
Assistant Manager
Mr. Moto Pizza House
01.2019 - 01.2020
Front of House / Cashier
Crafted Baked Goods
01.2017 - 01.2019
Customer Service & Hospitality
01.2008 - 01.2019
General Education - Psychology & Social Development
MiraCosta College