Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Danielle Fleury

Sault Ste Marie

Summary

Professional individual with strong background in customer interactions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability, loyalty, and proactive approach to meeting customer needs and organizational goals.

Overview

9
9
years of professional experience

Work History

Production Worker

Algoma Steel
09.2022 - Current
  • Review daily Mill inventory of rail cars, updated excel spreadsheet to ensure proper list of material is assigned to cars (SAP, Mainframe)
  • Mark up steel for crane operators for proper selection when loading
  • Complete shift report of all material moved or shipped out of mill
  • Maintain consistent communication with all departments and customers via email
  • Maintain and verify proper labeling and location of coils throughout the shift
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.
  • Other duties as assigned during downtime and displacement

Truck Driver

Avery Construction
10.2021 - Current
  • Haul steel rounds off the boats for Tenaris as well as slabs for Algoma. Occasionally haul scrap pipe to trans west from Tenaris.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Kept accurate records of cargo delivery times and vehicle maintenance
  • Housekeeping at end of shift to ensure cleanliness and organization

General Labor

Trimount Construction
05.2022 - 09.2022
  • Worked on asphalt crew and concrete crew. Operated roller, asphalt spreader and packer. Experience working with and around heavy machinery, as well as, the public. Performed traffic control and heavy manual labour.
  • Loaded and unloaded materials efficiently, enabling faster progress on construction projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Completed daily logs, timesheets, delivery tickets, vehicle inspection reports, and other required documentation in a timely manner.

Equipment Operator

Tenaris
01.2021 - 08.2022
  • Transport product within Tenaris between loading and unloading docks. Organizing and sorting rounds off the boat.
  • Operated range of heavy equipment on regular basis (transports, loader, yard lift, ross carrier, pettibone.)
  • Maintained and cleaned equipment after each job and inspected.
  • Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
  • Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.

Administrative Assistant

Fountain Tire
08.2020 - 12.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry
  • Acted as first point of contact and set appointments for vehicle servicing
  • Provided transportation for customers using company supplied vehicle
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Maintained detailed records of services performed, ensuring accuracy in billing

Head Baker

Metro
10.2016 - 06.2020
  • Responsible for inventory and stock orders.
  • Serving customers at counter and filling custom orders.
  • Created appealing displays to showcase products in bakery.
  • Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
  • Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
  • Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
  • Implemented inventory control measures, reducing waste and lowering overall costs for the bakery.

Education

Bilingual diploma -

Prince Charles Secondary School
Sault Ste. Marie, ON
01.2019

Skills

  • Bilingual
  • Organized
  • Personable
  • Collaborative and self-motivated
  • Proficient in documentation
  • Respect confidentiality
  • Good problem solving skills
  • Strong work ethic
  • CPR/First Aid Certified

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Production Worker

Algoma Steel
09.2022 - Current

General Labor

Trimount Construction
05.2022 - 09.2022

Truck Driver

Avery Construction
10.2021 - Current

Equipment Operator

Tenaris
01.2021 - 08.2022

Administrative Assistant

Fountain Tire
08.2020 - 12.2020

Head Baker

Metro
10.2016 - 06.2020

Bilingual diploma -

Prince Charles Secondary School

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Danielle Fleury