Danielle Fernandez
Glendora
Summary
Developed robust communication and organizational skills in fast-paced office environment. Demonstrated ability to handle administrative responsibilities and provide exceptional customer service. Seeking to transition into new field, leveraging versatile skills to contribute effectively in diverse settings.
Overview
6
6
years of professional experience
Work History
Front Office Clerk
Huntington Hill Breast & Imaging Center
11.2023 - Current
- Greeting patients and visitors in a friendly and professional manner
- Answering phone calls and scheduling appointments
- Verifying patient insurance and collecting co-payments
- Assisting with medical records management and filing
Merchandise Sales Associate
Home Goods
08.2020 - 01.2024
- Design displays to make the store experience interactive and engaging
- Arrange items in favorable positions and areas of the store for optimal sales
- Assist with buying over the counter and communicating with retail merchants
Volunteer
Agape Physical Therapist
08.2022 - 11.2022
- Worked closely 6 Physical Therapists to teach patients the necessary exercises and movements they needed to improve
- Arranged routine treatments such as, hot and cold packs, laser therapy, hyperice and normatec equipment, as directed by the Physical Therapists
- Maintains, clean and safe patient environment
Lifeguard
Raging Waters
07.2022 - 08.2022
- Prevents falls near and into the pool by calmly reminding patrons to exercise caution around edges
- Attentively watch over swimmers being quick to identify those in distress
- Entered water immediately to pull struggling swimmers to safety
Hostess/Food runner
Glendora Continental
03.2019 - 06.2019
- Greeted guests at the door and escorted them to the their tables
- Organized and scheduled reservations of customers over the phone and in person
- Assisted in preparing the dining area ahead of each service
- Accommodated guests according to their needs, including providing them with child booster and ensuring the customers felt comfortable
Education
Associate of Applied Science - MRAD
Casa Loma College
Sherman Oaks, CA05-2026
Bachelor of science - Kinesiology
California State University of Fullerton
Fullerton, CA05.2023
Associate of Liberal Arts - Kinesiology
Mount San Antonio community college
Walnut05.2021
Skills
- Patient care
- Patient transfers
- Customer service
- Interpersonal skills
- Fast pace environment
- Database entry
- Multi-tasking
- Physical therapy modalities
- Procedures
- Techniques
- Safety protocols
Timeline
Front Office Clerk
Huntington Hill Breast & Imaging Center
11.2023 - Current
Volunteer
Agape Physical Therapist
08.2022 - 11.2022
Lifeguard
Raging Waters
07.2022 - 08.2022
Merchandise Sales Associate
Home Goods
08.2020 - 01.2024
Hostess/Food runner
Glendora Continental
03.2019 - 06.2019
Associate of Liberal Arts - Kinesiology
Mount San Antonio community college
Associate of Applied Science - MRAD
Casa Loma College
Bachelor of science - Kinesiology
California State University of Fullerton
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