Danielle Eamon
Sydenham
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
19
19
years of professional experience
Work History
Project Coordinator
Russell Hendrix
05.2016 - Current
- I have held several positions at Russell Hendrix since May 2016, including chain account support, chain account manager, and estimator.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Created job files for each project and maintained current data in each file.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
- Maintained database and spreadsheets with accurate inventory and status.
Child and Youth Facilitator
Les Petits Amis
09.2015 - 05.2016
- Provide safe, welcoming and warm environment for toddler aged children.
- Responsible for creating and implementing crafts, free play activities and educational activities that enhance children’s learning, communication, fine motor and gross motor skills.
- Must keep room clean and tidy at all times and administer meals at designated times.
- Relay pertinent information about children’s’ social and cognitive development and any injury that may occur.
Customer Service Representative
CIBC
11.2013 - 09.2015
- Provide banking services to clients; including updating bankbooks, performing deposits and cash withdrawals, creating bank drafts/money orders, answering questions regarding fees and services provided.
- Identify client banking needs (ie: savings account, financial health-check, credit card product) and performing opening and closing duties (balancing, locking-up).
- Aid with administrative duties; including making phone calls to clients, stocking wickets, putting away stock orders, filing mutual funds, etc.
Child Care Provider
Kid’s Place
04.2013 - 08.2013
- Responsible for providing a safe and fun environment for the care of children ages 15 months to 12 years.
- Daily duties included organizing educational and enriching activities, ensuring children safety, making sure they ate meals provided, and relaying pertinent information to parents about their children’s activities, learning and progress.
Key-holder
Danier Leather
11.2011 - 08.2013
- As a key-holder I was responsible for opening and closing duties (unlocking and preparing store for open, counting and balancing cash, checking e-mails from head office for policy changes and markdowns).
- I was also responsible for training, coaching and supervising sales associates to ensure all policies were upheld and to aid in maintaining sales quotas and goals.
- Aided customers to find desired products using selling techniques mandated by Danier Leather.
- Kept track of shipments moving in and out of the store, as well as customer special orders.
Communications Operator 2
Provincial Communications Centre
01.2010 - 08.2011
- Responded to emergency, non-emergency, administrative phone calls and radio calls with a standardized phone etiquette to maintain professionalism, accuracy and efficiency.
- Recorded pertinent information provided by the public, officers and supervisors.
- Prioritized the urgency of calls coming in and obtained/relayed pertinent information to keep officers and the public safe.
- Conducted information searches using the Ontario Provincial Police database and the internet.
- Monitored three to four computer screens simultaneously and numerous phone/radio calls and officers.
- Responsible for tracking officers’ movements to ensure their safety and to be able to keep response times to a minimum.
Manager
Service Ontario Gananoque
10.2007 - 01.2010
- Responsible for assisting customers with paperwork, issuing validation tags, driver’s license and health card renewals, and various other licensing tasks.
- In charge of opening and closing duties (counting the cash box, logging in to computers, reviewing ministry memos, doing nightly deposits at the bank).
- Kept track of employee work hours, reviewed employee paperwork, and trained new employees.
- Dealt with customer complaints and issues while maintaining ministry policies and service standards.
- Responsible for cleaning, counting stock and preparing stock to be shipped out of the office.
Customer Service Representative
Service Ontario Ottawa
09.2006 - 10.2007
- Responsible for assisting customers with paperwork, issuing validation tags, driver’s license and health card renewals, as well as various other licensing tasks.
- Other duties included opening and closing the office, answering the phone, cleaning, balancing the cash, performing bank deposits, and counting and ordering stock.
Education
Bachelor of Education -
Queen’s University
04.2012
Bachelor of Arts (Honours) - undefined
Carleton University
12.2008
Skills
- Self-motivated
- Able to handle multiple items simultaneously
- Enthusiastic
- Organized
- Punctual
- Reliable
- Professional in communications and attire
- Data analysis
- Task delegation
- Teamwork and collaboration
- Attention to detail
- Time management
Languages
French
Limited Working
English
Native or Bilingual
Interests
- Reading
- Camping/hiking
- Spending time with my family
- Exploring my community
Timeline
Project Coordinator
Russell Hendrix
05.2016 - Current
Child and Youth Facilitator
Les Petits Amis
09.2015 - 05.2016
Customer Service Representative
CIBC
11.2013 - 09.2015
Child Care Provider
Kid’s Place
04.2013 - 08.2013
Key-holder
Danier Leather
11.2011 - 08.2013
Communications Operator 2
Provincial Communications Centre
01.2010 - 08.2011
Manager
Service Ontario Gananoque
10.2007 - 01.2010
Customer Service Representative
Service Ontario Ottawa
09.2006 - 10.2007
Bachelor of Arts (Honours) - undefined
Carleton University
Bachelor of Education -
Queen’s University