Danielle Cunningham
Calgary,Canada
Summary
Experienced administrator and professional coordinator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
11
11
years of professional experience
Work History
Property Administrator
Colliers
02.2024 - Current
- Respond to general day to day inquires from tenants, service providers and contractors, and redirect issues to appropriate staff members for action and resolution
- Assist Property Manager with obtaining supplier and contractor quotations, preparing monthly and quarterly client reports, tracking contract renewal dates and updating insurance certificates
- Track and distribute lease documents, create new tenant files, update contract list and prepare welcome packages to new tenants
- In conjunction with the Property Accountants, assist in monthly accounts receivable analysis, including monitoring arrears, preparing notifications, demand and default notices and following up with tenants to ensure timely payment of monthly rent
- Record all metered utilities on a monthly basis
- Prepare and track purchasing orders
- Prepare tenant notices and general correspondence for Property Managers
- Assist with drafting notes and other correspondence for Property Manager approval.
Tenant Services Coordinator
Northwest Healthcare Properties
04.2023 - 01.2024
- Respond to and track the resolution of tenant problems and service requests using property management software, creating tenant companies and employee logins, and entering work order requests on tenants' behalf as required
- Assist tenants in answering day-to-day questions and resolving complaints, always striving for strong tenant satisfaction
- Respond to parking requests and concerns for tenants and visitors, including issuing parking access cards, issuing/invoicing for parking vouchers, processing parking refunds for overcharges or shortchanges, and maintain parking database
- Prepare and distribute tenant charge back invoices and statements of account as well as assists with the distribution of tenant annual final billings reconciliation statements
- Participate with regular site visits to all portfolio locations and inspect common areas, painting, signage, repairs to maintain buildings
- Prepare monthly, quarterly, and annual accruals
- Review tenant and head lease abstracts and ensure accuracy of rent rolls
- Assist with the preparation and distribution of correspondence as required, including tenant memos and announcements.
Administrative Assistant
Northwest Healthcare Properties
04.2016 - 04.2023
- Execute administrative functions such as filing, answering phones, inputting timesheets, submitting expenses, preparing contacts, scheduling appointments and boardroom bookings
- Support senior management by preparing budget reports and developing monthly quarterly management reports
- Code & process purchase orders and invoices via accounting software Yardi
- Liaise with building tenants, operations, and management staff to address the needs of tenants and complete service calls
- Update and maintain building management documents, databases, manuals, reports, and tenant contact lists
- Maintaining and updating insurance certificate files for all tenants and contractors
- Coordinates tenant events and appreciation.
Pensions Administrator
The PBAS Group
09.2015 - 10.2015
- Inputting data on computer system, ensuring accuracy and maintaining great attention to detail
- Excellent time management skills and ability to multi-task and prioritize work
- Ensuring member contributions are paid into pension fund as required
- Calculating pension forecasts and preparing statements
- Enrolling new employees into the pension plan
- Making payments to members and beneficiaries when due
- Carrying out general administrative duties such as filing, scanning, photocopying effectively
- Proficient in a variety of software packages such as word processing, power point presentations & excel.
Administrator / Personal Assistant
Samco Agricultural Manufacturing Ltd
10.2013 - 07.2015
- Personal Assistant to the Managing Director including: Organizing business travel, itineraries, accommodation & vehicle hire
- Preparing purchase orders and arranging transport for importing and exporting goods
- Organizing, collecting, and signing for deliveries from couriers
- Responsible for ensuring cheques are deposited in the bank daily
- Sorting and distributing incoming and outgoing mail
- Monitoring inventory, office and canteen stock and ordering supplies
- Carrying out general office duties effectively such as filing, faxing, photocopying & handling a very busy switchboard.
Education
Bachelor of Business Studies with Tourism Management -
Limerick Institute of Technology
10.2013
Higher Certificate in Business with Front Office Management -
Limerick Institute of Technology
10.2010
Skills
- Microsoft office proficiency
- Detailed orientated with excellent negotiation & communication skills
- Strong ability to self-start & multitask
- Tenant relations
- Property Management Expertise
- Customer service-focused
- Financial budgeting and reporting
- Vendor Management
- Accounts Receivable
- Invoice Processing
Volunteer Experience
- Calgary Drop In & Rehab Centre Society, Calgary, Alberta, 12/2016, 01/2024
- Darkness into Light (DIL), Calgary, Alberta, 05/2016, 02/2019
Languages
English
Timeline
Property Administrator
Colliers
02.2024 - Current
Tenant Services Coordinator
Northwest Healthcare Properties
04.2023 - 01.2024
Administrative Assistant
Northwest Healthcare Properties
04.2016 - 04.2023
Pensions Administrator
The PBAS Group
09.2015 - 10.2015
Administrator / Personal Assistant
Samco Agricultural Manufacturing Ltd
10.2013 - 07.2015
Bachelor of Business Studies with Tourism Management -
Limerick Institute of Technology
Higher Certificate in Business with Front Office Management -
Limerick Institute of Technology
Similar Profiles
Taylor SonntagTaylor Sonntag
Digital Marketing Coordinator at ColliersDigital Marketing Coordinator at Colliers
John ColemanJohn Coleman
Associate Director - Residential and Development at ColliersAssociate Director - Residential and Development at Colliers
Colin McManusColin McManus
Chartered Surveyor - Associate Director at ColliersChartered Surveyor - Associate Director at Colliers
Jamie MarchJamie March
Associate Director at ColliersAssociate Director at Colliers
Craig DicksonCraig Dickson
Heavy Equipment Technician at Element Technical ServicesHeavy Equipment Technician at Element Technical Services