Versatile front desk coordinator skilled in multitasking and office administration. Experience in developing patient records and ensuring seamless communication among dental teams. Committed to delivering high-quality patient care and optimizing operational workflows.
Overview
13
13
years of professional experience
Work History
Front Desk/Treatment Coordinator
Seal Beach Dental Implants
Seal Beach, CA
12.2020 - Current
Coordinated patient treatment plans and ensured seamless communication among dental teams.
Managed scheduling of appointments to optimize patient flow and enhance clinic efficiency.
Educated patients on treatment options, addressing concerns to improve understanding and satisfaction.
Developed and maintained comprehensive patient records using advanced dental management software.
Front Desk/Insurance Verification Specialist
Long Beach Gastroenterology Associates
Long Beach, CA
02.2013 - 03.2020
Verified insurance eligibility and benefits for patients to ensure accurate billing processes.
Coordinated with insurance providers to resolve discrepancies and expedite claims processing.
Reviewed patient records for completeness, ensuring compliance with healthcare regulations.
Streamlined verification processes, enhancing overall efficiency in the department's workflow.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Assisted patients with understanding personalized insurance coverage and benefits.
Treatment Coordinator / Front Desk / Dental Assistant at Lake Country DentalTreatment Coordinator / Front Desk / Dental Assistant at Lake Country Dental