Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Danielle Britton

Toronto,ON

Summary

Versatile professional with over 5 years of experience in the medical field. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Professional Mover/Packer

Mundens Moving LTD
04.2018 - Current
  • Maneuver items carefully through narrow hallways and doorways to prevent damage.
  • Pack boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Secure loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Disassemble and assemble furniture for residential and commercial accounts.
  • Create and maintain moving inventory lists.
  • Provide estimates for potential clients.

ER Admitting Clerk

Mount Sinai Hospital
02.2021 - 12.2021
  • Completed inpatient admission for direct admits.
  • Interviewed and registered patients before triage with most up-to-date information.
  • Completed Out of Province Declaration for out of province patients and Foreign Residence Agreement for Out of Country/UHIP patients.
  • Validated OHIP and verified insurance information.
  • Copied and scanned important and personal documents into hospital database.
  • Supported Emergency Room staff and doctors, making sure that we provide the best and fastest care.

Surgical Coordinator

Visage Clinic: Dr. Marc DuPéré
09.2014 - 04.2020
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Explained pre and post-operative procedures to patients and conveyed information to patients about arrival times.
  • Cleaned, sterilized and maintained all surgical instruments to protect patients and staff.
  • Created and maintained accurate and confidential patient files.
  • Managed front office activities, including customer service, patient appointment management, physician calendar, billing and collections, and office administration.
  • Communicated surgery requirements to nursing team for smooth operation delivery.
  • Managed patient check-in and check-out procedures and processed payments.
  • Distributed prescriptions to patients.
  • Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
  • Digitized over 1000 medical records and organized files in Nextech.
  • Maximized office efficiency by answering more than 50 incoming calls per day to provide office information and transfer calls to desired personal.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Coordinated domestic and international travel for staff, including all hotel and transportation needs.
  • Wrote email messages, memos and business letters for management and patients and proofread all documentation to provide error-free correspondence.
  • Successfully planned and executed corporate meetings, lunches and special events for groups of 10+ employees.

Visual Merchandiser

Guess
11.2013 - 08.2014
  • Presented store update suggestions and layouts to management and stakeholders.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Coordinated with marketing and promotions teams to verify proper implementation of visual elements of display.
  • Evaluated store performance and made recommendations for changes to optimize sales.

Receptionist

Vida Salon
02.2005 - 08.2013
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected payments, processed transactions, maintained sales and updated relevant records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Front Desk Agent

Hampton Inn By Hilton
06.2010 - 11.2012
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Collected room deposits, fees, and payments.
  • Used internal software to process reservations, check-ins and check-outs.

Business Manager

Mazda Dealership
11.2008 - 06.2010
  • Worked closely with sales team and their customers.
  • Directed all financial and legal aspects of sales process.
  • Managed revenue, maximized sales for finance, insurance and extended warranties.

Education

Certificate - Travel and Tourism Flights Program

Seneca College Markham Campus
Markham, ON
2014

High School Diploma -

St. Joseph-Scollard Hall CSS
North Bay, ON
2002

Skills

  • Documentation skills
  • Organization and planning
  • Scheduling and calendar management
  • Exceptional attention to detail
  • Excellent communication
  • Confidentiality
  • Problem resolution ability
  • Educating patients
  • Office workflow support
  • OR experience
  • Processing payment and accurate money handling
  • Flexible, reliable and dependable

Certification

  • Emergency First Aid with CPR Training - July 2018
  • Certified Etiquette Leader - November 2013

Volunteer Experience

  • Toronto Humane Society
  • Second Harvest - Toronto Taste
  • The North Bay and District Hospital Foundation

Timeline

ER Admitting Clerk

Mount Sinai Hospital
02.2021 - 12.2021

Professional Mover/Packer

Mundens Moving LTD
04.2018 - Current

Surgical Coordinator

Visage Clinic: Dr. Marc DuPéré
09.2014 - 04.2020

Visual Merchandiser

Guess
11.2013 - 08.2014

Front Desk Agent

Hampton Inn By Hilton
06.2010 - 11.2012

Business Manager

Mazda Dealership
11.2008 - 06.2010

Receptionist

Vida Salon
02.2005 - 08.2013

Certificate - Travel and Tourism Flights Program

Seneca College Markham Campus

High School Diploma -

St. Joseph-Scollard Hall CSS

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Danielle Britton