Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Bremner

San Diego

Summary

Results-driven leader specializing in data-informed decision-making and process optimization. Demonstrated success in enhancing enrollment strategies and implementing automation to improve efficiency. Strong background in team development and cross-functional collaboration, fostering a culture of excellence and delivering outstanding client experiences.

Overview

7
7
years of professional experience

Work History

Manager of Admissions

Affect Therapeutics
San Diego
01.2023 - Current
  • Utilize data-driven insights to support teams in achieving professional growth and operational success.
  • Analyze admissions data to identify trends, challenges, and opportunities for targeted training, and process improvement.
  • Develop and implement strategic initiatives to optimize conversion rates, and achieve enrollment objectives.
  • Identify and execute automation opportunities and efficiency improvements aligned with the company's OKRs.
  • Drive cross-functional collaboration to enhance product development and workflow optimization.
  • Cultivate a culture of compassionate guidance and exceptional customer service.
  • Partner with clinical supervisors and internal stakeholders to ensure seamless communication and operational alignment.
  • Inspire and support teams in high-pressure environments through engagement and morale-boosting initiatives.
  • Interview, train, and onboard new hires, providing ongoing support, and strategic coaching to ensure successful integration and performance.
  • Develop and maintain training materials and educational resources; coordinate cross-functional knowledge sharing as new programs and workflows are implemented.

Treatment Consultant

Affect Therapeutics
San Diego
03.2023 - 01.2024
  • Managed a high volume of inbound inquiries via phone, text, and email from prospective members, responding with urgency and empathy.
  • Utilized motivational interviewing techniques to assess individual needs, and determine eligibility for treatment services.
  • Scheduled intake appointments using Electronic Health Records (EHR) and internal platforms, ensuring accurate and timely coordination with clinical teams.
  • Collaborated closely with counselors and clinical staff to deliver compassionate, nonjudgmental support to diverse clients.
  • Maintained in-depth knowledge of organizational structure and program criteria to guide members through the enrollment process.
  • Contributed to team performance by achieving individual goals and supporting group objectives in a fast-paced, change-driven environment.

Notary Public

Dotted Line Signing Service
San Diego
09.2019 - 10.2023
  • Established and managed a successful mobile notary service.
  • Facilitated real estate loan signings, ensuring professional, accurate execution.
  • Built strong relationships with escrow offices and loan agents.
  • Improved efficiency by streamlining quality control and utilizing specialized software for service tracking.
  • Maintained precise records to ensure compliance, and reporting accuracy.

Private Instructor

Day Prep Academy
San Diego
01.2023 - 05.2023
  • Provided one-on-one instruction in multiple subjects for students with high academic and social-emotional needs.
  • Designed and revised lesson plans aligned with student-centered learning strategies.
  • Set weekly, monthly, and quarterly academic goals, and executed plans to meet objectives.
  • Communicated progress and outcomes with parents and students to foster engagement and accountability.

Brand Ambassador - Marketing & Sales

Henebery Whiskey
San Diego
10.2018 - 08.2019
  • Managed and expanded brand presence across new and existing accounts.
  • Executed sampling events and promotional strategies to increase brand engagement.
  • Delivered product presentations and educated consumers to drive brand loyalty and sales.
  • Provided strategic support and collaboration in dynamic team settings.

Education

Master of Education -

University of San Diego
06-2011

Bachelor of Science - Ecology, Behavior, and Evolution, Philosophy

University of California, San Diego
12.2004

Skills

  • Organizational and strategic planning
  • Data analysis and process optimization
  • Team leadership and development
  • Workflow automation and implementation
  • Cross-functional collaboration
  • Performance coaching and training
  • Customer service and support
  • Admissions strategy and enrollment
  • Educational planning and instruction
  • Positive learning environment

Timeline

Treatment Consultant

Affect Therapeutics
03.2023 - 01.2024

Manager of Admissions

Affect Therapeutics
01.2023 - Current

Private Instructor

Day Prep Academy
01.2023 - 05.2023

Notary Public

Dotted Line Signing Service
09.2019 - 10.2023

Brand Ambassador - Marketing & Sales

Henebery Whiskey
10.2018 - 08.2019

Master of Education -

University of San Diego

Bachelor of Science - Ecology, Behavior, and Evolution, Philosophy

University of California, San Diego
Danielle Bremner