Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Bowerman

Clearlake

Summary

Dependable Receiver and skilled problem-solver with top-notch critical thinking abilities and a self-motivated nature. Trusted, focused and versed in shipping and receiving. Comfortable managing equipment operation and service calls. Hardworking professional well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. Accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. Excellent document management and deadline monitoring skills. Responsible Receiver skilled in merchandising, customer service and sales support. Applies knowledge, abilities and hardworking mentality to every job. Eager to provide trustworthy, verified material reception and distribution.

Overview

5
5
years of professional experience

Work History

Receiver

Tractor Supply Co.
Clearlake
12.2020 - Current
  • Operated forklifts and pallet jacks to move heavy products safely.
  • Organized merchandise in the warehouse for easy access and inventory management.
  • Received and inspected incoming shipments for quality and accuracy.
  • Maintained cleanliness and organization in storage areas to ensure efficiency.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Checked orders against invoices to ensure accuracy before releasing them from the warehouse.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation, and tracking movements.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided recommendations.
  • Managed cash drawer and balanced financial transactions at shift end.
  • Handled customer complaints professionally and resolved issues promptly.
  • Collaborated with team members to ensure smooth store operations.
  • Educated customers on promotions and loyalty programs effectively.
  • Trained new cashiers on procedures and customer service standards.
  • Greeted customers and provided friendly customer service.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Balanced cash drawers at the end of each shift.
  • Complied with all health and safety regulations while performing job duties.
  • Informed customers of in-store promotions or pricing specials.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Greeted customers promptly and responded to questions.
  • Answered customers' questions and provided information on store procedures or policies.
  • Built and maintained productive relationships with employees.

Education

Associate of Applied Science - Secretarial Science

Heald Business
Santa Rosa, CA
05-1995

High School Diploma -

Healdsburg Senior High
Healdsburg, CA
06-1991

Skills

  • Forklift operation
  • Inventory management
  • Order accuracy
  • Customer relationship management
  • Quality inspection
  • Document tracking
  • Cash handling
  • Loss prevention
  • Effective communication
  • Problem solving
  • Team collaboration
  • Time management
  • Conflict resolution
  • Training and mentoring
  • Customer service
  • Team player attitude
  • Inventory auditing
  • Point-of-sale systems
  • Stock replenishment
  • Visual merchandising
  • Employee training
  • Store operations
  • Attention to detail
  • Customer relations
  • Multitasking Abilities
  • Dependable and responsible
  • Computer skills
  • Organization and time management
  • Problem-solving
  • Troubleshooting
  • Quality assurance
  • Calm under pressure
  • Friendly, positive attitude
  • propane operation
  • Training & Development
  • Microsoft Word
  • Shipping and receiving
  • Heavy lifting
  • Warehouse safety
  • Equipment troubleshooting
  • Hazardous materials handling
  • Package handling
  • Customer transactions
  • Retail merchandising
  • Order fulfillment

Timeline

Receiver

Tractor Supply Co.
12.2020 - Current

Associate of Applied Science - Secretarial Science

Heald Business

High School Diploma -

Healdsburg Senior High
Danielle Bowerman