DANIELLE BANKS
Calgary
Summary
Dedicated Human Services professional with over 20 years of experience in program delivery, leadership, and child and youth care, specializing in youth development. Accomplished in implementing trauma-informed and collaborative problem-solving techniques, significantly enhancing youth resilience and well-being. Professional facilitator dedicated to creating impactful and engaging learning environments, driving growth and results.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Education Assistant and Bridges Support Worker
Calgary Board Of Education
01.2025 - Current
- Assist students with social-emotional learning by providing compassionate care and active listening to determine the best support required for each student.
- Foster relationships to build connections and secure attachment with youth.
- Assist in the development and implementation of student support plans/learner support plans that align with the unique goals of the student(s).
- Create a safe learning environment for students to thrive and feel empowered to learn.
- Evaluated student progress and provided feedback to teachers for targeted interventions and support strategies.
- Collaborated with multidisciplinary teams to address complex student challenges effectively and inclusively.
Educational Child and Youth Care Counsellor
Hull Services
01.2023 - 10.2024
- Facilitate social-emotional learning programs, building crucial skillsets among youth and achieving notable advancements in behaviour outcomes.
- Guide youth with complex needs through tailored behavioural interventions, including student support plans, fostering growth.
- Nurtured attachment with youth through compassionate and attentive care, supporting a foundation for learning and growth.
- Collaborate with multidisciplinary teams, ensuring comprehensive care and crisis intervention.
- Assess and adapt therapeutic crisis intervention techniques, providing optimal support and safety for clients in challenging situations.
- Drive measurable progress in youth behaviour and well-being by consistently implementing evidence-based practices and interventions following their IPPs.
- Implement the Neurosequential Model for sensory support, enhancing emotional regulation and fostering measurable progress in youth behaviour and well-being.
- Facilitated individual and group counseling sessions to promote emotional well-being and resilience.
Leader, Facilitator, and HR Professional
Shaw Communications
01.2004 - 05.2014
- Facilitated numerous new hire and cultural onboarding programs for employees with innovation and grace, fostering employee engagement, learning, and career success.
- Orchestrated cross-functional teamwork to exceed business targets, leveraging diverse skill sets and promoting a culture of shared success.
- Spearheaded customer engagement strategies, driving substantial increases in customer satisfaction scores and loyalty metrics.
- Pioneered leadership development programs, cultivating next-generation leaders and ensuring robust succession planning for key roles.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Designed and implemented incentive programs to drive company results and create a fun and engaging environment for employees.
Education
Child and Youth Care Services -
Reeves College
09.2023
Therapeutic Crisis Intervention - undefined
Cornell University
01.2024
Brain Story Certification
Alberta Wellness
01-2023
Skills
- Program facilitation
- Behavior management
- Diversity and social justice
- Youth development
- Conflict resolution
- Advocacy
- Strengths-based perspective
- Collaborative problem solving
- Motivation and engagement
- Empathy and compassion
- Relationship building
- Child development
- Emotional support
- Case file management
Certification
- Addictions and Naloxone Training - Alberta Health Services 07/2023
- Youth Criminal Justice - Justice Education Society of British Columbia 04/2023
- First Aid and CPR 03/2023
- ASIST 02/2023
- Certificate in Leadership Development - NAIT 03/2009 With Honours
Timeline
Education Assistant and Bridges Support Worker
Calgary Board Of Education
01.2025 - Current
Educational Child and Youth Care Counsellor
Hull Services
01.2023 - 10.2024
Leader, Facilitator, and HR Professional
Shaw Communications
01.2004 - 05.2014
Therapeutic Crisis Intervention - undefined
Cornell University
Child and Youth Care Services -
Reeves College
Brain Story Certification
Alberta Wellness