Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Aschkynazo

Santa Monica

Summary

Dynamic hospitality professional equipped for a supervisory role in a restaurant environment. Proven expertise in team management, consistently delivering exceptional service while fostering a welcoming dining atmosphere. Recognized for adaptability and reliability, with strong skills in harmonizing team collaboration and individual accountability. Core competencies include conflict resolution, time management, and a steadfast commitment to customer service excellence.

Overview

6
6
years of professional experience

Work History

Server Shift Leader

RVR
09.2024 - Current
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.

General Manager

Shirubē
04.2023 - 08.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.

Operations Manager

Belles Beach House Venice Beach
07.2022 - 02.2023


  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Senior Floor Manager

Hilton Hotels Corporation
12.2020 - 09.2021


  • Conducted thorough evaluations of staff performance, identifying areas for improvement and providing constructive feedback for continuous growth.
  • Mentored junior staff members in best practices for customer service, sales techniques, and product knowledge, enhancing overall team performance.
  • Improved communication between staff and management by conducting regular team meetings for updates and feedback sessions.

Assistant General Manager

Sweat Yoga
01.2020 - 07.2020


  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.

Education

Associate of Science -

The University of Montana
Missoula, MT

Skills

  • Business Operations
  • Cross-Functional
  • Team Leadership
  • Onboarding and Orientation, Records Organization and Management, Sales Promotion
  • Shift planning
  • Complaint handling
  • Organization

Timeline

Server Shift Leader

RVR
09.2024 - Current

General Manager

Shirubē
04.2023 - 08.2024

Operations Manager

Belles Beach House Venice Beach
07.2022 - 02.2023

Senior Floor Manager

Hilton Hotels Corporation
12.2020 - 09.2021

Assistant General Manager

Sweat Yoga
01.2020 - 07.2020

Associate of Science -

The University of Montana

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Danielle Aschkynazo