Danielle Altilia
Abbotsford,BC
Summary
Compassionate professional experienced in supporting and empowering vulnerable individuals. Thrives in fast-paced environments and excels at adapting to last-minute changes. Skilled at building connections with individuals with substance use disorder and those facing mental health challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Peer Support Worker
Intensive Case Management Team
Langley, British Columbia
06.2021 - Current
- Built trusting relationships with clients through active listening and empathy techniques. Demonstrates commitment to maintaining strong boundaries while setting clear positive examples of sober living.
- Book, facilitate, transport, and support clients with attending appointments. Served as an advocate for fair treatment and ensured proper follow up.
- Support case managers in their absence for continuity of care for each client, as set out in their case plan.
- Interacted with individuals facing homelessness with severe substance use disorder, offering support and implementing harm reduction tactics.
- Encourage and empower clients to take responsibility and accountability for their choices.
Tenant Support Worker
Stepping Stones Community Services Society
Langley, British Columbia
04.2021 - Current
- Developed strong connections with residents by adopting a trauma informed perspective.
- Assisting residents to problem solve and brainstorm ideas that they can apply to their daily lives.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Respond to overdoses, medical emergencies, mental health crises, and deaths in an efficient and professional manner.
Education
Some College (No Degree) - Social Work - Current Student
University of The Fraser Valley
Abbotsford, BCSkills
- Interpersonal communication
- Relationship building
- Fostering positive work environment
- Problem-solving skills
- Interdisciplinary collaboration
- Emotional awareness
Certification
- First Aid and CPR
- Non-violent Crisis Intervention
- Naloxone Trained and VAT certified.
- Trained in Hifis, Nucleaus and Paris Systems
Timeline
Peer Support Worker
Intensive Case Management Team
06.2021 - Current
Tenant Support Worker
Stepping Stones Community Services Society
04.2021 - Current
Some College (No Degree) - Social Work - Current Student
University of The Fraser Valley
- First Aid and CPR
- Non-violent Crisis Intervention
- Naloxone Trained and VAT certified.
- Trained in Hifis, Nucleaus and Paris Systems
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