Daniella Onuoha
Calgary
Summary
Efficient professional with 2 years of experience and a proven knowledge of customer needs assessment, customer retention and direct mail marketing. Engaging professional providing excellent customer service. Helpful and detail-oriented with great task prioritization skills. Adaptable and creative professional with experience in successful campaigns and promotions. Proven track record of exceeding goals and cultivating long-term relationships with clients. Outstanding communication skills with the ability to effectively educate customers on products and services to drive sales and build brand awareness.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Seasonal Sales Associate
Crocs
Calgary
06.2025 - 08.2025
- Assisted customers with product selection and provided detailed product information.
- Maintained store cleanliness and ensured merchandise was visually appealing.
- Handled cash transactions accurately and processed customer payments efficiently.
Brand Associate
Old Navy
Calgary
06.2022 - 08.2024
- Developed network to support recruiting and hiring of talent.
- Built rapport with new and existing customers to gain customer loyalty.
- Shared feedback and ideas with management to improve sales processes.
- Analyzed consumer feedbacks to identify areas of improvement in product quality and services offered.
- Developed effective relationships with customers through excellent customer service skills.
- Delivered exceptional customer service to provide positive experience throughout sales process.
- Interacted with customers to gather feedback and promote brand awareness.
- Demonstrated product knowledge and provided product education to customers, ensuring that they had a positive brand experience.
Pharmacy Assistant
Shoppers Drug Mart
Calgary
07.2023 - 08.2023
- Greeted customers and helped them locate merchandise.
- Received, store and inventory pharmaceutical supplies and medications, check for out-of-date medications and notified pharmacist when inventory levels were low.
- Unpacked, sorted, counted and labeled incoming merchandise, including items requiring special handling or refrigeration.
- Referred callers to pharmacist when necessary.
- Maintained and clean equipment, work areas and shelves.
- Operated cash register to process cash and credit sales.
- Accepted prescriptions for filling, gathering and processing necessary information.
- Restocked storage areas, replenishing items on shelves.
Education
Bachelor of Science - Nursing
Medicine Hat College
Medicine Hat, AB 09.2024 - 08.2025
High School Diploma -
Bishop McNally High school
Calgary, ABTechnical Diploma - Pharmacy Assistant
SAIT
Calgary, ABSkills
- Sales Support
- Branding
- Brand Management
- Shipment Processing
- Product Knowledge
- Brand Strategy Development
- Adaptability
- Time Management
- Customer Relationship Management
- Receiving incoming supplies
- Supply Restocking
- Secure storage of medications
- Interpreting orders
- Order documentation
- Insurance collaboration
- POS System Operation
- Verifying orders
- Medication Dispensing
- Stocking shelves
- Insurance Billing
- Computer savvy
- Pharmaceutical Calculations
Certification
First Aid/CPR/AED certificate
References
References available upon request
Volunteer Experience
Advisor, Youth Employment Centre, Calgary, AB, 03/01/24, Present, Giving guidance to youth in search of work opportunities, resume building, and strong interview skills.
Timeline
Seasonal Sales Associate
Crocs
06.2025 - 08.2025
Bachelor of Science - Nursing
Medicine Hat College
09.2024 - 08.2025
Pharmacy Assistant
Shoppers Drug Mart
07.2023 - 08.2023
Brand Associate
Old Navy
06.2022 - 08.2024
High School Diploma -
Bishop McNally High school
Technical Diploma - Pharmacy Assistant
SAIT