Dynamic HR professional with demonstrated ability to lead HR operations and oversee generalist functions. Proven track record in efficiently facilitating onboarding processes, managing employee relations, and ensuring compliance with relevant legislation. Skilled in project management, HRIS oversight, and effectively troubleshooting complex HRIS issues. Strong communicator dedicated to fostering a positive workplace culture.
Overview
3
3
years of professional experience
Work History
Coordinator HR Operations
West Park Healthcare Centre - Campus UHN
03.2024 - Current
Lead the HR operations team in delivering comprehensive HR services, ensuring alignment with organizational goals and employee needs.
Oversee the end-to-end onboarding process for new hires, ensuring a seamless and positive experience in partnership with the Talent Acquisition team.
Administer employee benefits and compensation programs, including health, dental, HOOPP, and leaves of absence
Troubleshoot HRIS issues, serving as an expert resource to resolve system challenges and optimize functionality.
Oversee annual professional license verification processes and documentation
Manage employment events including hires, transfers, promotions, terminations, and retirements
Administer ESA and Non-ESA leaves of absence, ensuring compliance with relevant legislation, policies, and collective agreements
Ensure compliance with employment legislation and collective agreements in Operation Centre processes and documentation.
Entered data, generated reports, and produced tracking documents.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Collaborate with the HR Total Compensation team to conduct market assessments and job evaluations, adjusting pay grids as necessary.
Generate and maintain reports related to employee data, onboarding metrics, and performance appraisals for leadership review.
Lead the employee records accreditation project, ensuring data quality and compliance throughout the process.
Serve as a member of the integration team for West Park Healthcare and UHN, facilitating the merger of different HRIS systems and ensuring accurate data migration.
HR Assistant
West Park Healthcare Centre - Campus UHN
01.2023 - 01.2024
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
Managed end-to-end employee onboarding functions, including new-hire orientation and employment authorization verification.
Documented human resources records and maintained confidentiality of sensitive personal information.
Prepared weekly reports and documentation for internal communications and policy updates
Reviewed and screened applicant resumes to identify qualified candidates.
Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Conducted exit interviews with terminated employees.
Checked references for potential candidates.
HR Clerk
West Park Healthcare Centre - Campus UHN
01.2022 - 01.2023
Maintained and updated employee records, including personal information, benefits, and performance evaluations
Conducted background checks on potential hires to ensure compliance with company standards
Assisted HR Manager with recruitment processes by posting job ads and organizing resumes
Compiled and updated employee records in both digital and physical file systems
Support new employee recognition program to acknowledge outstanding contributions and boost staff morale.
Provided clerical and administrative support, including greeting visitors, answering phones, and managing appointment and interview scheduling
Streamlined human resources processes by implementing efficient record-keeping methods and digital solutions.
Maintained positive employee relations by answering questions and offering recommendations.
Conducted exit interviews to gather insightful feedback from departing employees for continuous improvement efforts.
Assisted HR Manager with annual performance review process, facilitating effective communication between employees and supervisors.
Education
No Degree - Employment Standards Act
National Payroll Institute
Diploma - Adjudication
Osgoode Hall Law School
Certificate in Human Resources -
Centennial College
J.D. - Law Studies
Universidad Catolica Andres Bello
Venezuela
Skills
Organizational Skills
Analytical Thinking
Problem Solving
Human Resource Information System (HRIS)
Interpersonal Skills
Conflict Management
Critical Thinking
Communication Skills
Microsoft Office Suite
Relationship Building
Work Planning and Prioritization
Data Entry
Languages
Spanish (Native)
Timeline
Coordinator HR Operations
West Park Healthcare Centre - Campus UHN
03.2024 - Current
HR Assistant
West Park Healthcare Centre - Campus UHN
01.2023 - 01.2024
HR Clerk
West Park Healthcare Centre - Campus UHN
01.2022 - 01.2023
Certificate in Human Resources -
Centennial College
No Degree - Employment Standards Act
National Payroll Institute
Diploma - Adjudication
Osgoode Hall Law School
J.D. - Law Studies
Universidad Catolica Andres Bello
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