Dynamic and results-driven professional with extensive experience at Fresno First, excelling in cooking and customer service. Proven ability to enhance guest satisfaction through meticulous food preparation and effective multitasking. Skilled in inventory management and fostering team collaboration, consistently achieving high standards of quality and efficiency in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Cook
Fresno First
04.2022 - Current
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Streamlined kitchen operations with effective communication and collaboration among team members.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Cosmetics Sales Associate
Walmart
08.2019 - 04.2022
Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
Protected store assets and inventory via loss prevention procedures.
Offered make-up tips and popular tutorials in alignment with latest trends.
Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
Increased customer satisfaction by providing personalized cosmetic recommendations based on individual needs and preferences.
Developed loyal customer relationships by consistently offering exceptional service and follow-up consultations.
Fundraiser Cordinater
Teen Challenge Ministry Institute
06.2018 - 06.2019
Planned and implemented fundraising events.
Raised significant funds by developing and executing effective fundraising campaigns.
Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
Increased community awareness of organization''s mission by organizing and participating in public speaking engagements.
Collaborated with marketing team to create compelling promotional materials for fundraising campaigns.
Developed and executed creative strategies to promote fundraising events.
Generated increased revenue by identifying new potential donors and implementing targeted outreach strategies.
Intake Coordinator
Teen Challenge
12.2017 - 06.2018
Completed intake assessment forms and filed clients' charts.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Answered phone calls and provided new clients with required paperwork to initiate service.
Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Enhanced office productivity by handling high volume of callers per day.
Instructional Design & Curriculum Developer at Fresno City College ProfessorInstructional Design & Curriculum Developer at Fresno City College Professor