Summary
Overview
Work History
Education
Skills
Educational Accomplishments
Timeline
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Daniella Ibarra

San Diego

Summary

I am a recent San Diego State University graduate with transferable skills in qualitative research, data analysis, communication, and client support. I thrive in fast-paced environments and demonstrate adaptability and problem-solving through diverse experience in customer support, event coordination, and client care.

Overview

6
6
years of professional experience

Work History

Lead Barista

Flor & Seed Coffee Roasters
San Diego
04.2021 - Current
  • Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Delivered exceptional customer service: accurate order taking, product labeling, and complaint resolution.
  • Proficient in POS systems for efficient sales transaction processing.
  • Handled cash, credit, and debit transactions with accuracy, maintaining a balanced cash register.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Personal Support Specialist and Caregiver

The Eastlick Family through CareLinx
San Diego
07.2022 - 01.2025
  • Delivered compassionate, personalized care to individuals, ensuring their physical and emotional well-being in a home setting.
  • Built strong and trusting rapport with clients and loved ones.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Administered medication, keeping precise records of schedules and changes.
  • Accompanied client to appointments, ensuring access to healthcare services.
  • Monitored health and reported changes to family and healthcare providers.
  • Maintained clean and well-organized environment for client happiness and safety.

Administrative Assistant

New Day Women's Center
San Diego
08.2019 - 01.2021
  • Maintained accurate client records and financials in QuickBooks (data entry, confidentiality).
  • Managed document filing and retrieval systems for efficient record keeping.
  • Provided exceptional reception services: greeted clients warmly, handled calls, and directed inquiries.
  • Drafted, proofread, and sent professional emails and newsletters for clear communication.
  • Assisted in event coordination for workshops and meetings.
  • Developed content for social media posts on Facebook and Instagram
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Education

Bachelor of Arts - Liberal Arts, Social Science

San Diego State University
San Diego, CA
05-2034

Skills

  • Data analysis
  • Microsoft Office
  • Project management
  • Customer service
  • Conflict resolution
  • Documentation skills
  • QuickBooks
  • File management
  • Strong verbal and written communication
  • Problem-solving

Educational Accomplishments

Qualitative Research with Jewish Family Services, Sage Project, and CaféX

- Collaborated with a research team to gather data for stakeholders, CaféX and Jewish Family Services.
- Crafted surveys and focus groups to measure the impact of cash-based social programs.
- Led weekly meetings to discuss findings and refine data collection strategies.
- Successfully adjusted research methods to overcome challenges and ensure data quality.
- Report Writing that consisted of clear and concise reports and presented findings to stakeholders.
- Critically analyzed data and drew conclusions to inform program decisions.

- Effectively compiled, analyzed, and presented key data to stakeholders during a board meeting, driving informed decision-making and strategic planning.

Timeline

Personal Support Specialist and Caregiver

The Eastlick Family through CareLinx
07.2022 - 01.2025

Lead Barista

Flor & Seed Coffee Roasters
04.2021 - Current

Administrative Assistant

New Day Women's Center
08.2019 - 01.2021

Bachelor of Arts - Liberal Arts, Social Science

San Diego State University
Daniella Ibarra