Daniella Harper
Vacaville
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Mankas Grill
Fairfield
05.2022 - Current
- Delivered excellent customer service in a fast-paced restaurant environment.
- Assisted in taking food and drink orders from guests promptly.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Handled cash and credit transactions accurately at the register.
- Demonstrated menu knowledge by answering guest questions effectively.
- Supported team members during busy periods to enhance service efficiency.
- Followed health and safety guidelines to ensure a safe dining experience.
Office Assistant
Arroyo Cleaning solution, INC
Richmond
09.2020 - 12.2021
- Assisted in managing daily office operations and scheduling appointments.
- Coordinated communication between clients and cleaning teams for service requests.
- Maintained organized filing systems for client records and service documentation.
- Handled incoming calls and emails, providing information about services offered.
- Supported inventory management by tracking supplies and placing orders as needed.
Sales Associate
Van Heusen Store
Vacaville
11.2019 - 08.2020
- Maintained a clean and organized sales floor to enhance customer experience.
- Assisted customers in selecting products and providing product knowledge.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure stock levels met customer demand.
- Executed visual merchandising strategies to showcase promotional items effectively.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
General Science
Solano Community College
10.2025
Diploma -
Will C. Wood High School
01.2020
Skills
- Customer service
- Time management
- Data organization
- Team collaboration
- Effective communication
- Inventory management
- Problem solving
- Exceptional customer service
- Food safety
- Sales techniques
- Positive guest interactions
- Point of sale (POS) system operations
References
References available upon request.
Timeline
Server
Mankas Grill
05.2022 - Current
Office Assistant
Arroyo Cleaning solution, INC
09.2020 - 12.2021
Sales Associate
Van Heusen Store
11.2019 - 08.2020
General Science
Solano Community College
Diploma -
Will C. Wood High School