Daniella Gironda
Toronto,ON
Summary
Organized and adaptable professional with multiple years of management experience in a fast-paced, high-volume environment. Skilled in operations, scheduling, documentation, vendor coordination, and team leadership. Seeking to leverage strong administrative. communication, and problem-solving skills in an office or operations support role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Jack Astor's
07.2023 - Current
- Oversaw daily operations of a high volume restaurant generating over $100k in weekly sales, ensuring efficient workflows, compliance, and team productivity
- Managed scheduling for 50+ staff members, ensuring optimal coverage and reducing overtime costs. Also managed scheduling for the Management team
- Conducted recruitment, onboarding, and training of new employees, improving team performance and reducing turnover
- Maintained and organized all internal documentation including HR paperwork, vendor contracts, and operational checklists
- Coordinated vendor relationships, tracked supply inventory, and managed ordering systems to ensure seamless operations
- Prepared weekly and monthly financial, labour, and performance reports for upper management
- Implemented digital filing and communication systems to streamline back-office operations and reduce manual tasks
- Resolved customer and staff issues with discretion and professionalism, reinforcing company policies and maintaining a positive work environment
- Supported compliance with health, labour, and safety regulations through diligent recordkeeping and internal audits
- Led administrative initiatives such as employee reviews, payroll verification, and shift forecasting
- Served as a point of contact for internal departments, external partners, and service providers
- Oversaw invoicing and vendor payments, verified delivery logs and purchase orders - collaborated with accounting to ensure timely and accurate processing
- Prepared quarterly variance reporting for upper management
- Forecasted restaurant specific fiscal budgeting documentation
Senior Bar Manager
Jack Astor's
03.2021 - 07.2023
- Oversaw all administrative and operational aspects of a high-volume bar, including staffing, inventory, vendor relations, and financial reporting
- Handled invoicing, tracked payments, and coordinated with vendors to ensure accurate billing and timely deliveries
- Maintained detailed inventory records, conducted audits both internally and externally, and implemented systems to reduce waste and control costs
- Processed employee onboarding paperwork, maintained HR files, and supported payroll through timesheet review and approval
- Coordinated internal communication, meetings, and compliance training sessions for staff
- Created and maintained digital filing systems for invoices, permits, employee documentation, and internal procedures
- Worked closely with senior management and finance teams to prepare budget reports and track key performance indicators (KPIs)
- Supported marketing efforts through event planning, promotional calendars, and social media coordination
FOH Manager
Jack Astor's
11.2020 - 03.2021
- Oversaw FOH operations for a high volume restaurant, ensuring exceptional guest experiences while managing administrative and logistical functions
- Handled administrative tasks including daily cash reconciliation, incident reporting, and shift summaries
- Acted as a liaison between FOH & BOH teams, as well as between staff and upper management, to ensure smooth internal communication
- Maintained updated documentation of standard operating procedures (SOPs), employee guidelines, and service protocols
- Conducted performance reviews, managed conflict resolution, and supported disciplinary documentation in collaboration with the Management team
- Monitored and analyzed daily sales trends and customer feedback, providing insight to leadership to guide operations and staffing adjustments
- Organized and facilitated team meetings, training sessions, and special event rollouts
FOH Shift Lead/Supervisor
Jack Astor's
11.2014 - 11.2020
- Supervised and coordinated daily shift operations, ensuring smooth workflow and efficient team coordination
- Managed employee schedules and shift assignments, optimizing staffing based on business needs
- Handled customer inquiries and resolved conflicts, demonstrating strong communication and problem-solving skills
- Maintained detailed records of sales, inventory, and shift reports, ensuring accurate documentation and data management
- Trained new staff on company policies, procedures, and customer service standards, fostering a productive team environment
- Implemented process improvements to streamline operations and enhance service efficiency
- Monitored compliance with H&S regulations, maintaining a safe and organized work environment
- Utilized POS systems and software tools to track orders, payments, and inventory data
- Coordinated with management to prepare reports and analyze daily operational performance metrics
- Adapted quickly to changing priorities in a fast-paced environment, demonstrating flexibility and multitasking abilities
Education
High School Diploma -
Pope John Paul II C.S.S.
Scarborough, ON01-2011
Skills
- Office Administration
- Scheduling and Payroll Coordination
- Invoicing and Budget Tracking
- Vendor and Inventory Management
- H&S Compliance (JHSC Certified)
- Conflict Resolution
- Staff Onboarding and Training
- POS & Back End Systems
- Microsoft Office Suite
- Sales Reporting & Forecasting
- Microsoft Office/Google Workspace
Languages
English
Native or Bilingual
French
Limited Working
Certification
- JHSC Part 1 & 2 - Trained in workplace H&S compliance, hazard recognition, and legal responsibilities under OHSA. Demonstrates commitment to maintaining a safe and legally compliant work environment
- First Aid & CPR - Certified in emergency response and life-saving procedures; reinforces ability to manage workplace incidents calmly and effectively
- Food Handler Certification - Knowledge of food safety regulations, hygiene standards, and public health practices
- Smart Serve - Certified in responsible alcohol service, with focus on safety, legal compliance, and risk management
Timeline
Assistant General Manager
Jack Astor's
07.2023 - Current
Senior Bar Manager
Jack Astor's
03.2021 - 07.2023
FOH Manager
Jack Astor's
11.2020 - 03.2021
FOH Shift Lead/Supervisor
Jack Astor's
11.2014 - 11.2020
High School Diploma -
Pope John Paul II C.S.S.