Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniella Dubois

Kingsville,ON

Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Overview

11
11
years of professional experience

Work History

Hairstylist

Self Employed
01.2023 - Current
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Resolved guest complaints about service or style.
  • Processed payments, entering sales in register for prompt customer service.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Educated customers on products to maximize benefits.

Hairstylist

Hairway To Heaven
10.2013 - 08.2022
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Developed strong knowledge in current hair trends in colour, and highlighting hair.
  • Distributed business cards outside of salon to generate new business.

Server

Parkside Grill
04.2013 - 12.2015
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Hairstyling - Hairstylist

St. Clair College of Applied Arts And Technology
Windsor
10.2014

Belle River District High School
Belle River, ON
06.2008

Skills

  • Relationship Building and Management
  • Customer Consultation
  • Business Management
  • Marketing Familiarity
  • Appointment Coordination
  • Highlights and Lowlights
  • Outstanding Client Retention
  • Razor Cutting Expert
  • Customer Education
  • Color Corrections
  • Advanced Communication Skills
  • Staff Management
  • Eyebrow Shaping
  • Men and Women Haircuts

Languages

English
Native or Bilingual

Timeline

Hairstylist

Self Employed
01.2023 - Current

Hairstylist

Hairway To Heaven
10.2013 - 08.2022

Server

Parkside Grill
04.2013 - 12.2015

Hairstyling - Hairstylist

St. Clair College of Applied Arts And Technology

Belle River District High School

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Daniella Dubois