DANIELLA D'AMBROSIO
Edmonton,Canada
Summary
To obtain employment to gain experience in the workforce and to be a productive member of a team and organization.
Experience Education Skills Certifications References
Overview
5
5
years of professional experience
1
1
Certification
Work History
Concierge
Lexus Of Edmonton
Edmonton, Alberta
02.2024 - Current
- Responded promptly to all customer inquiries via telephone, email, or face-to-face contact, while maintaining a friendly demeanor.
- Offered guests beverages and refreshments upon check-in.
- Handled mail and package deliveries, keeping items secure.
- Prepared daily reports on guest requests and concierge activities.
- Directed incoming calls and messages to appropriate staff or residents.
Cashier / Department Worker
Canadian Tire
Edmonton, Alberta
04.2021 - 02.2024
- Providing positive customer service
- Processing payments as well as issuing receipts
- Resolving customer inquiries
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Hostess
Earls Restaurants
St. Albert, Alberta
08.2020 - 07.2021
- Associating myself with the public in terms of seating guests, dining flow, and maintaining store cleanliness and organization
- Assisting with the operations of the restaurant
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Retail Sales Associate
Rogers Place Arena
Edmonton, Alberta
12.2019 - 03.2020
- Associating myself with the public in terms of making sales
- Gained experience working as a cashier as well as cashing out
- Responsible for restocking as well as rearranging merchandise to enhance sales
- Tracked inventory levels throughout the day and restocked items as needed.
Education
Bachelor of Science -
Macewan University
Skills
- Customer Service
- Payment Collection
- POS Systems
- Payment processing
- Reservations Coordination
- Guest Relations Management
- Phone Etiquette
- Effective Multitasking
- AGLC ProServe
Certification
AGLC ProServe
References
References available upon request
Timeline
Concierge
Lexus Of Edmonton
02.2024 - Current
Cashier / Department Worker
Canadian Tire
04.2021 - 02.2024
Hostess
Earls Restaurants
08.2020 - 07.2021
Retail Sales Associate
Rogers Place Arena
12.2019 - 03.2020
Bachelor of Science -
Macewan University
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