Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

DANIELLA D'AMBROSIO

Edmonton,Canada

Summary

To obtain employment to gain experience in the workforce and to be a productive member of a team and organization.

Experience Education Skills Certifications References

Overview

5
5
years of professional experience
1
1
Certification

Work History

Concierge

Lexus Of Edmonton
Edmonton, Alberta
02.2024 - Current
  • Responded promptly to all customer inquiries via telephone, email, or face-to-face contact, while maintaining a friendly demeanor.
  • Offered guests beverages and refreshments upon check-in.
  • Handled mail and package deliveries, keeping items secure.
  • Prepared daily reports on guest requests and concierge activities.
  • Directed incoming calls and messages to appropriate staff or residents.

Cashier / Department Worker

Canadian Tire
Edmonton, Alberta
04.2021 - 02.2024
  • Providing positive customer service
  • Processing payments as well as issuing receipts
  • Resolving customer inquiries
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Hostess

Earls Restaurants
St. Albert, Alberta
08.2020 - 07.2021
  • Associating myself with the public in terms of seating guests, dining flow, and maintaining store cleanliness and organization
  • Assisting with the operations of the restaurant
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.

Retail Sales Associate

Rogers Place Arena
Edmonton, Alberta
12.2019 - 03.2020
  • Associating myself with the public in terms of making sales
  • Gained experience working as a cashier as well as cashing out
  • Responsible for restocking as well as rearranging merchandise to enhance sales
  • Tracked inventory levels throughout the day and restocked items as needed.

Education

Bachelor of Science -

Macewan University

Skills

  • Customer Service
  • Payment Collection
  • POS Systems
  • Payment processing
  • Reservations Coordination
  • Guest Relations Management
  • Phone Etiquette
  • Effective Multitasking
  • AGLC ProServe

Certification

AGLC ProServe

References

References available upon request

Timeline

Concierge

Lexus Of Edmonton
02.2024 - Current

Cashier / Department Worker

Canadian Tire
04.2021 - 02.2024

Hostess

Earls Restaurants
08.2020 - 07.2021

Retail Sales Associate

Rogers Place Arena
12.2019 - 03.2020

Bachelor of Science -

Macewan University

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DANIELLA D'AMBROSIO