Daniella Angeira
Toronto
Summary
Dedicated and personable professional with over 5+ years of customer service experience. Seeking to leverage my skills and experience to contribute to a dynamic team and further my career growth
Overview
6
6
years of professional experience
Work History
Housekeeping
Exhibition Place
08.2018 - Current
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures
- Served as a lead hand, supervising a team to ensure productivity and providing assistance as needed
- Trained new hires on cleaning standards and job expectations, ensuring consistent quality and adherence to company protocols
Dental Assistant
OrthoSmiles
01.2024 - 03.2024
- Educated patients on proper oral hygiene practices to maintain healthy teeth during orthodontic treatment phases
- Generated detailed patient records with accuracy, maintaining proper documentation of treatments and progress
- Collaborated with the dental team to ensure timely appointment scheduling and smooth transitions between patients
- Perform administrative tasks such as scheduling their future appointments
Personal Shopper
Nofrills
09.2021 - 10.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Consistently met deadlines and quality goals for accuracy and timeliness
- processing and receiving payments along with issuing their receipts
- Maintained a professional and courteous demeanor while reaching out to customers discussing their orders via telephone
- Answered incoming phone calls and directed them to the appropriate department
Stagehand
Nasco Staffing Solutions
07.2022 - 09.2022
- Load and unload semi trucks of show equipment
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment
Education
Dental Assisting
George Brown College
Toronto, ON06.2023
Skills
- Excellent customer service
- Workload prioritization
- Appointment Scheduling
- Computer proficiency
- Punctual
- Dependable and Reliable
- Excellent written and verbal communication
- Positive attitude with strong work ethic
VOLUNTEER
DENTAL ASSISTANT AND RECEPTIONIST | 05/2023 to 06/2023
RUSHOLME FAMILY DENTISTRY - 28 Rusholme Rd
- Performed assisting duties
- Built and refined upon existing customer service skills
- Experience with keeping track of inventory
- Responding quickly to patients needs
- Scheduled appointments using Dentrix
- Made patient reminder calls and followed up on missed appointments
- Developed positive relationships with patients and staff
Timeline
Dental Assistant
OrthoSmiles
01.2024 - 03.2024
Stagehand
Nasco Staffing Solutions
07.2022 - 09.2022
Personal Shopper
Nofrills
09.2021 - 10.2022
Housekeeping
Exhibition Place
08.2018 - Current
Dental Assisting
George Brown College
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