DANIEL JAMES MONSON
Summary
Seasoned Paralegal with experience in client intake and administrative support. Motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intake Paralegal
X-Copper Professional Corporation
2018.02 - 2020.06
- Provided hundreds of professional client consultations in-person and over the phone.
- Identified and collected relevant case law by researching legal databases.
- Trained new staff on CRM software, ensuring accurate file management while fostering a team environment.
- Received commendation from management for handling time-sensitive client issues.
Dovetale Support Analyst
St. Joseph's Healthcare Hamilton
2017.09 - 2018.02
- Provided technical training to hospital staff on new computer software.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations, ensuring consistent workflow.
- Conducted personalization sessions in order to make the software more user friendly for hospital physicians.
- Monitored helpdesk and responded to incoming tickets to address support needs.
Paralegal Student
Allan S. Blott Q.C. Professional Corporation
2016.02 - 2016.04
- Updated Undertaking charts by conducting research and phoning clients and third parties.
- Developed strong organizational and analytical skills by reviewing medical documents.
- Utilized PC Law regularly to further develop exquisite researching skills, as well as proficiency in content analysis.
Education
Paralegal Diploma -
Mohawk College
Hamilton, ON04.2016
B.A. (honours) - Humanities
McMaster University
Hamilton, ON04.2014
Skills
- Intake Services
- Office Administration
- File and Records Management
- Customer Relationship Management
- Legal and Court Processes
- Legal Research
- Client Focus
Certification
- Licensed Paralegal - Law Society of Upper Canada (LSUC)
- Notary Public - Appointment under the Notaries Act
Timeline
Intake Paralegal
X-Copper Professional Corporation
2018.02 - 2020.06
Dovetale Support Analyst
St. Joseph's Healthcare Hamilton
2017.09 - 2018.02
Paralegal Student
Allan S. Blott Q.C. Professional Corporation
2016.02 - 2016.04
Paralegal Diploma -
Mohawk College
B.A. (honours) - Humanities
McMaster University
- Licensed Paralegal - Law Society of Upper Canada (LSUC)
- Notary Public - Appointment under the Notaries Act
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