Daniela Rodriguez Bernal
Rochester,NY
Summary
As a driven, bilingual international undergraduate I am passionate about Cyber Intelligence and Cybersecurity. My goal is to leverage my skills in project management, interpersonal communication, conflict resolution, and teamwork to help strengthen private and public organizations. Through effective time management, I have honed leadership abilities as a diligent student, disciplined athlete, and knowledgeable employee. I am excited to embark on a new chapter of my career as I relocate to Ontario, Canada, and continue to pursue my aspirations in Cybersecurity.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Peer Educator-Mentor
ROBERTS WESLEYAN UNIVERSITY
08.2023 - Current
- Establish reciprocal mentoring relationships with new undergraduate students through non-judgmental, authentic, and nurturing approach to promote growth and development in the mentee
- Prioritize individual needs - rather than the problem - with a focus on developing critical thinking and problem-solving skills of the student by providing emotional support, direct assistance, and role modeling
Lifeguard
ROBERTS WESLEYAN UNIVERSITY
06.2021 - Current
- Utilize CPR/AED certification to maintain swimmer safety, monitor water conditions, accommodate guest needs, enforce safety rules, and remain attentive to swimmer activities and behavior
Swim Instructor
ROBERTS WESLEYAN UNIVERSITY
06.2021 - Current
- Effectively instruct private, semi-private, and group classes in water safety and proper swimming techniques to school-age children and grown adults based on the Red Cross swimming curriculum
Student Library Supervisor
ROBERTS WESLEYAN UNIVERSITY
01.2021 - Current
- Offer attentive, welcoming, and effective customer service through emails, telephone calls, and in-person interactions to student and community patrons in academic search services, loans of literary resources, and printer amenities
- Understanding of the library website, Alma, and LibApps software to competently problem-solve intermediate technical issues and accommodate patron's needs
- Apply knowledge and experience to supervise, support, and train Student Library Assistant's and act as the primary contact when the full-time library staff and faculty are unavailable
- Promoted from Student Library Assistant to Student Library Supervisor in August 2022
Customer Service Representative
24/7 CALL CENTER
05.2021 - 08.2021
- Utilized problem-solving skills to passionately provide an unforgettable customer service experience through respectful and appropriate communication over inbound calls, emails, and chats
Education
Bachelor of Science - Homeland Security And Applied Intelligence
ROBERT WESLEYAN UNIVERSITY
Rochester, NY05.2024
University Degree Preparation - University Skills Upgrade
NATIONAL UNIVERSITY OF COLOMBIA
Bogota, Colombia12.2019
Skills
- Active Learning
- Role Modeling
- Motivational Techniques
- Group and individual coaching
- Multitasking
- Collaborative Approach
- Skill-building abilities
- Technology Integration
- Goal Setting
- Relationship Building
- Problem-solving abilities
- Analytical Thinking
Timeline
Peer Educator-Mentor
ROBERTS WESLEYAN UNIVERSITY
08.2023 - Current
Lifeguard
ROBERTS WESLEYAN UNIVERSITY
06.2021 - Current
Swim Instructor
ROBERTS WESLEYAN UNIVERSITY
06.2021 - Current
Customer Service Representative
24/7 CALL CENTER
05.2021 - 08.2021
Student Library Supervisor
ROBERTS WESLEYAN UNIVERSITY
01.2021 - Current
Bachelor of Science - Homeland Security And Applied Intelligence
ROBERT WESLEYAN UNIVERSITY
University Degree Preparation - University Skills Upgrade
NATIONAL UNIVERSITY OF COLOMBIA
Accomplishments
- Selected to be a member of the school NCAA-D2 inaugural women's triathlon team 2023/2024 (https://www.youtube.com/watch?v=Uoi5CrELt-o)
- Selected as a model student to represent my university promotional video (https://youtu.be/QANJpXEJoeo)
Certification
- Certification for "TOEFL" Exam Preparatory (U. Scholarship Advisers)
- CPR/AED for Professional Rescuers
- First Aid (American Red Cross)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hobbies
- Reading
- Home Decorating
Extracurricular Activities
Collegiate Athlete, President of Global Club, Representative Member of Student Athletes Advisor Committee (SAAC), Representative Member of International Students in Student Senate
Extracurricular Activities
Collegiate Athlete, President of Global Club, Representative Member of Student Athletes Advisor Committee (SAAC), Representative Member of International Students in Student Senate
Extracurricular Activities
Collegiate Athlete, President of Global Club, Representative Member of Student Athletes Advisor Committee (SAAC), Representative Member of International Students in Student Senate
Extracurricular Activities
- Collegiate Athlete
- President of Global Club
- Representative Member of Student Athletes Advisor Committee (SAAC)
- Representative Member of International Students in Student Senate
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