Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Lead
North Bay Distribution
12.2024 - Current
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided training, coaching, and performance evaluations to enhance team efficiency
Managed lead tracking and client communications to optimize business opportunities.
Developed and maintained organized filing systems for easy data retrieval.
Created custom reports and database queries for operational efficiency.
Maintained accurate employee time records and resolved discrepancies.
Utilized inventory management software to track stock movements and generate reports.
Attached identifying tags to track returned items and put back into re-saleable stock.
Inspected returned items to identify damage or defects, documenting information in database.
Administration Assistant
North Bay Distribution
Vacaville
07.2022 - 12.2024
Provided general clerical support as required by departmental needs.
Managed office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
Performed data entry tasks accurately within specified timeframes.
Provided assistance with special projects as assigned by management team.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Organized both physical and digital files and updated reports to coordinate project materials.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Tracked and submitted employee timesheets to prepare for payroll processing.
Responded to customer issues to provide immediate resolution and improve retention
Receptionist/Administrative Assistant
TEC Equipment
11.2019 - 05.2020
Greeted visitors professionally and assisted with inquiries and appointments.
Managed incoming calls, routed inquiries, and maintained client records.
Handled cash transactions and ensured accurate payment processing.
Provided clerical support, including document management and correspondence.
Receptionist/Cashier Service
Wise Auto Group
10.2018 - 11.2019
Managed customer interactions through phone, email and in-person assistance.
Maintained appointments scheduling and client communication records.
Processed payments and maintained financial transaction logs.
Customer Service Representative
The Reporter
03.2017 - 10.2018
Coordinated messages and correspondence to support operational workflow.
Managed customer subscriptions and assisted with account services.
Promoted newspaper subscriptions through targeted sales efforts.
Sales Associate/Stock Associate
Forever 21
06.2014 - 02.2017
Assisted customers with locating merchandise and completing transactions.
Managed product returns and exchanges following store policies.
Processed payments efficiently and maintained accurate sales records.
Organized store layout and participated in seasonal merchandising.
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