Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Daniela Zuleta

Toronto,Ontario

Summary

Dedicated professional, excelling in cleaning and sanitizing while enhancing customer satisfaction. Demonstrated reliability by efficiently managing tasks and fostering strong relationships. Achieved a notable improvement in workplace organization and client trust, blending hard skills like housekeeping with soft skills in customer service. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cleaner

Geoffrey the Butler
04.2024 - Current
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Caregiver

Independant
01.2017 - 12.2024
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Scheduled daily and weekly care hours for client caseload.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Beverage Server

SinMana
10.2023 - 10.2023
  • Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Maintained a clean and organized work environment, ensuring optimal service for patrons.
  • Resolved customer complaints professionally, prioritizing guest satisfaction and maintaining a positive atmosphere.
  • Obtained cash bank and stocked service bar to prepare for operation.

Server and Dishwasher

Raconto Restaurant
01.2016 - 09.2017
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Bachelor Science of Nurseryn - Nurse

Universidad Antofagasta
Antofagasta
04.2018

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Reliability and punctuality

Languages

English
Professional Working
Spanish
Native or Bilingual

Certification

Smart Server :Certified in responsible alcohol service

Advanced food safety certification: Trained in safe food handling practices.





Timeline

Cleaner

Geoffrey the Butler
04.2024 - Current

Beverage Server

SinMana
10.2023 - 10.2023

Caregiver

Independant
01.2017 - 12.2024

Server and Dishwasher

Raconto Restaurant
01.2016 - 09.2017

Bachelor Science of Nurseryn - Nurse

Universidad Antofagasta
Daniela Zuleta