Daniela Zannet
Airdrie,AB
Summary
Motivated and adaptable professional with strong people and customer service skills. Proven leader in managing construction projects across the Connect First Credit Union network over the last 15 years from inception to completion of the project. Flexible and detail-oriented team player and leader with a passion for ensuring projects are completed correctly and that all stakeholders are satisfied with the outcome.
Overview
15
15
years of professional experience
Work History
Premises Strategy and Delivery Manager
Connect First Credit Union
Calgary, Alberta
02.2023 - Current
- Manage construction projects, including new branch builds, internal department renovations, space upgrades, and decommissioning of branches and departments.
- Serve as the site contact and supervisor for all construction projects, including ATM and ECR replacements and relocations, insurance projects, and both operational and capital projects across the entire CFCU branch network.
- Plan and execute capital and operational construction projects across the CFCU network of branches and internal departments.
- Manage relationships with external vendors, including designers, architects, construction crews, insurance agents, and security personnel.
- Cultivate relationships with internal staff, including branch managers, frontline staff, administration and executives.
- Perform and oversee space planning for internal departments and branches.
- Conduct ergonomic assessments throughout the branch network.
- Act as site supervisor on multiple branch build projects throughout Alberta.
- Act as team lead for the premises team.
Premises Project Manager
Connect First Credit Union
Calgary, AB
04.2015 - 01.2023
- Managed and completed capital and operational projects for Connect First.
- Managed and completed emergency, large-scale, ad hoc premises projects for CFCU.
- Effectively communicated with stakeholders on all projects.
- Led and mentored new and existing premises team members within the department.
- Oversaw space planning from project conception thru construction to completion.
- Managed new and existing vendor relationships
- Oversee projects after hours and, at times, over long distances to ensure they are completed to our high standards.
Multiple Roles
Connect First Credit Union
Calgary, Alberta
10.2009 - 04.2015
- Multiple roles within the CFCU (First Calgary Savings) Facilites department that included Team Lead, Manager, Facilities Operation Specialist, and Project Development Specialist.
- Each role worked directly with the Premises (Facilities) team members on efficiency and effectiveness as a team, supporting them in their personal and professional growth.
- Assess, identify, and prioritize building maintenance, repairs, minor renovations, and space modifications for 22 locations.
- Develop and recommend project plans, estimates, and course of action for the use of facility assets.
- Coordinate contracts, develop work orders, and schedule contractors for repairs, modifications, and preventative and emergency maintenance of facility assets, ensuring alignment with budgetary requirements.
- Support the development, implementation, and maintenance of departmental initiatives/programs.
- Supporting a team managing facility maintenance, property and facility administration, and corporate mail delivery.
- Maintain close coordination and open communication with other departments to ensure the resolution of problems, issues, and challenges.
- Build collaborative working relationships with staff both within and outside the department, as well as with external networks in the area of specialization
- Research information and participate in RFP committees related to the Facilities department, ensuring alignment with First Calgary's social, environmental, and economic promises.
Education
Facility Management Professional -
International Facility Management Assocation
01-2025
Certificate - Ergonomics
University of Fredricton
Fredericton, NB01-2024
Certificate - Project Management
Mount Royal University
Calgary, AB01-2015
Bachelor of Interior Design -
Mount Royal University
Calgary, AB01-2011
Skills
- Stakeholder Management
- Construction Project Scheduling
- Team/Site Supervision
- Construction Project Management
- Contractor relationship management
- Liaison between the branch staff and project teams
- Capital and operational budget planning, execution, and completion of projects
- Facilities and construction management of new branch builds, renovations, and decommissioning of existing locations
Timeline
Premises Strategy and Delivery Manager
Connect First Credit Union
02.2023 - Current
Premises Project Manager
Connect First Credit Union
04.2015 - 01.2023
Multiple Roles
Connect First Credit Union
10.2009 - 04.2015
Facility Management Professional -
International Facility Management Assocation
Certificate - Ergonomics
University of Fredricton
Certificate - Project Management
Mount Royal University
Bachelor of Interior Design -
Mount Royal University
Similar Profiles
Linda KaszubaLinda Kaszuba
Branch Manager at Connect First Credit UnionBranch Manager at Connect First Credit Union
Karencathleen Gonzalez-AguilarKarencathleen Gonzalez-Aguilar
Member Service Representative at North Island Credit Union. This Credit UnionMember Service Representative at North Island Credit Union. This Credit Union
Jan SylvesterJan Sylvester
Senior Accounts Clerk/Accounts Clerk I at G.U.T. Credit Union Ltd/Nexa Credit Union LtdSenior Accounts Clerk/Accounts Clerk I at G.U.T. Credit Union Ltd/Nexa Credit Union Ltd