Daniela Wirsching

Compassionate and detail-oriented Medical Administrative Professional with strong customer service expertise and a commitment to delivering exceptional patient care. Experienced in electronic medical records, insurance verification, scheduling, and office operations. Known for building positive relationships with patients, addressing concerns with professionalism and empathy, and ensuring a smooth, welcoming experience. Excellent communication, organizational, and problem-solving skills with a strong focus on patient satisfaction and quality service.

Communication is critical to success of an operation - makes sure people feel understood and their needs are exceeded, Genuine, polished and respectful in all interactions - on the phone, Internet or in-person, Lauded for going above and beyond the call of duty in serving the customer, Follow-through with client issues - employs sincere empathy and professionalism, Thorough knowledge of resort offerings and local areas of interest - improved service/sales, Nine years in multiple facets of hotel and tourism industry - impeccably handling the routine as well as the urgent matters, Adapted easily to various software programs (Patient NOW,Square,Amadeus, Casablanca Hotel Software, GastroDat), Smoothly processed payments and calmly resolved any related guest concerns, Integrated numerous entities to exceed guest or client expectations - helped to deliver memorable experiences - a happy client is a returning client and referral business, Organizational skills kept details from falling through the crack and assured appropriate timelines - whether it be for an individual guest or large scale weddings/conventions, Solid computer skills -Internet, email and MS Office products. Smoothly incorporates system/technology change, Adept with multiline phone system and providing warm experience during hectic periods