DANIELA VILLAMARIN
Victoria,Canada
Summary
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Cool as a Moose
03.2023 - 12.2023
- Provided friendly and knowledgeable service to a diverse range of customers in a fast-paced souvenir shop.
- Handled cash, credit, and gift card transactions with accuracy, including daily reconciliations.
- Maintained organized and visually appealing merchandise displays.
- Assisted with stockroom organization, restocking, and inventory counts.
- Resolved customer concerns with professionalism and a focus on satisfaction.
- Supported onboarding and training of new staff, contributing to a collaborative team environment.
KIRU - Entrepreneurship- Sales Associate
Kiru Fermented Products
05.2019 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Post-Degree Diploma - Business Administration (Marketing major)
Camosun College
Victoria, BC04.2024
Agro-Industrial Engineering - undefined
Universidad de las Americas
Quito, Pichincha06.2018
Skills
- Retail Sales & Customer Service
- Cash Handling & POS Transactions
- Merchandising & Visual Displays
- Team Collaboration & Support
- Inventory Management
- Problem Solving & Communication
- Detail-oriented
- Teamwork and collaboration
- Event planning
- Customer service
- Teamwork
- Problem-solving
Languages
Spanish
Timeline
Retail Sales Associate
Cool as a Moose
03.2023 - 12.2023
KIRU - Entrepreneurship- Sales Associate
Kiru Fermented Products
05.2019 - 12.2021
Agro-Industrial Engineering - undefined
Universidad de las Americas
Post-Degree Diploma - Business Administration (Marketing major)
Camosun College
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