Daniela Turano
Bradford,ON
Summary
Versatile Administrative Manager with a proven track record at Terra Stone Landscaping Inc., adept in office administration and critical thinking. Excelled in streamlining operations, enhancing customer satisfaction, and leading talent acquisition, ensuring top-notch administrative support and operational efficiency. Skilled in contract negotiations and fostering strong client relationships, significantly contributing to organizational success.
Overview
5
5
years of professional experience
Work History
Administrative Manager
Terra Stone Landscaping Inc.
06.2022 - 10.2024
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
- Created a welcoming office environment by maintaining clean, organized spaces for staff use.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Streamlined office processes by implementing efficient organizational systems and procedures.
- Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Utilized programs such as Excel, Microsoft, Quickbooks, Job Table, on a daily basis to ensure accuracy with booking appointments, developing contracts, and performing accounting duties.
Student Assistant
Trent University
03.2022 - 09.2022
- Worked closely with staff and students at Trent University coordinate and book different events.
- Developed different online resource aids for new students.
- Collaborated with team members on event planning and execution, resulting in successful campus events and activities.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
Assistant Restaurant Manager
Pizza Rustica
06.2019 - 10.2021
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Established rapport with guests through personalized interactions that led to repeat business.
Education
Bachelor of Arts - Policing And Community Safety And Well Being
Trent University
Oshawa, ON06-2023
Skills
- Scheduling and calendar management
- Office administration
- Training and coaching
- Account reconciliation
- Contract negotiations
- Documentation and control
- Document management
- Presentation design
- Payroll processing
- Human resources management
- Critical thinking
Languages
French
Limited Working
Timeline
Administrative Manager
Terra Stone Landscaping Inc.
06.2022 - 10.2024
Student Assistant
Trent University
03.2022 - 09.2022
Assistant Restaurant Manager
Pizza Rustica
06.2019 - 10.2021
Bachelor of Arts - Policing And Community Safety And Well Being
Trent University
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