Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Daniela Torres

Toronto,ON

Summary

Experienced Housekeeping Professional with a Diverse Industry Background

With over 8 years of expertise in housekeeping across various industry sectors—including residential, commercial, offices, Airbnb, and post-construction cleaning—I have consistently elevated cleaning standards. My accomplishments include streamlining protocols, boosting team efficiency, and notably enhancing guest satisfaction. Beyond professional cleaning, I excel in leadership, operational optimization, and the implementation of eco-friendly cleaning practices. I possess extensive experience as a self-employed professional, both independently and in collaboration with other cleaning companies

Overview

8
8
years of professional experience

Work History

Head Housekeeper

Toronto Shine Cleaning
05.2022 - Current
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Followed safety procedures when handling hazardous materials.
  • Maintained and organized cleaning supplies stock.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Cleaner

self employer
01.2019 - Current
  • Organized and maintained a clean, safe, and inviting environment for guests.
  • Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
  • Resolved customer service issues quickly and professionally when they arose.
  • Transported trash bags to designated disposal areas.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Replenished amenities such as shampoos, soaps, and lotions in the rooms when needed.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.

Commercial Janitorial Cleaner

FSM Group
01.2018 - 10.2020
  • Performed general cleaning duties including dusting furniture, wiping down counters, desks, tables, sweeping, vacuuming floors.
  • Cleaned spills immediately when necessary according to established procedures.
  • Sanitized restrooms with approved chemicals according to schedule.
  • Responsible for maintaining proper inventory levels of cleaning supplies throughout building.
  • Disinfected high-touch surfaces such as door handles and light switches on a regular basis.
  • Provided assistance with special projects such as window washing or deep cleaning tasks.
  • Adhered to all safety precautions when using ladders or working at heights.
  • Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
  • Cleaned windows, walls, mirrors, restroom fixtures, and other surfaces using appropriate cleaning supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Kept business entrances clean, tidy and professional in appearance.

Janitorial Cleaner

Universal Cleaning Services
01.2016 - 12.2019
  • Sweep and mop floors, hallways, lobbies, restrooms, offices and other areas.
  • Clean windows, glass partitions and mirrors using soapy water or other cleaners, sponges and squeegees.
  • Polish metal fixtures and fittings.
  • Vacuum carpets and rugs with industrial vacuum cleaner.
  • Maintain all janitorial equipment in a safe working condition.
  • Remove snow from sidewalks during winter season.
  • Check restroom supplies levels; replenish supplies as needed.
  • Transport trash to disposal area at end of shift.
  • Operate mechanical floor scrubbers for thorough cleaning of large areas.
  • Damp mop hard surface floors using appropriate chemicals.
  • Sanitized frequented areas and equipment using approved supplies.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Responded to emergency cleaning requests to meet client expectations.
  • Kept business entrances clean, tidy and professional in appearance.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.

Skills

  • [Type] equipment operations
  • Work Inspection
  • Customer Relationship Management
  • Stain Removal
  • Teamwork and Collaboration
  • Maintenance Coordination
  • Cleaning practices
  • Housekeeping knowledge
  • Household Management
  • Office Organization
  • Floor cleaning

Languages

English
Full Professional
Portuguese
Full Professional
Spanish
Professional

Timeline

Head Housekeeper

Toronto Shine Cleaning
05.2022 - Current

Cleaner

self employer
01.2019 - Current

Commercial Janitorial Cleaner

FSM Group
01.2018 - 10.2020

Janitorial Cleaner

Universal Cleaning Services
01.2016 - 12.2019

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Daniela Torres