Daniela Skritkova
Summary
Outgoing and personable, with knack for creating welcoming atmosphere and ensuring smooth and effective operations. Understands importance of efficient administrative tasks and possesses skills in scheduling and communication. Committed to delivering exceptional customer service and fostering positive experience for all visitors.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Agent
Green Olive Cafe and Market
11.2024 - Current
- Providing customer service in a fast-paced environment.
- Managing customer inquiries, orders, and ensuring a positive dining experience.
- Operating cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Building relationships with customers to encourage repeat business.
- Restocking and organizing supplies and products.
Spa Attendant
Six Senses Crans Montana
11.2023 - 08.2024
• Oversaw the daily operations of the spa, ensuring cleanliness and functionality.
• Assisted guests with inquiries and provided tailored recommendations.
• Conducted workshops as a Spa Alchemist, educating guests on DIY cosmetic product creation and sustainable practices.
• Prepared smoothies and small snacks for guests, emphasizing health-conscious choices.
- Company Overview: A luxury hotel in Switzerland known for its exceptional service and high standards
Education
Master of Laws -
Masaryk University
Brno06-2016
Skills
- Cash handling
- Conflict management
- Strong organizational skills
- Problem solving oriented
- Team player with excellent interpersonal skills
- Fast learner with the ability to work independently and adapt to new challenges
Languages
English
Professional Working
Spanish
Limited Working
Certification
- 2025 First Aid Certificate - basic/Level 1
- 2020 Certified mediator - Association of mediators of Czech republic
- 2020 Non violent communication course
- 2014 Certified nutritional counselor - NutriAcademy
Interests
experienced trail runner and climber, yoga, saunaing, healthy lifestyle, analog photography, work with dogs - training, breeding
Timeline
Front Desk Agent
Green Olive Cafe and Market
11.2024 - Current
Spa Attendant
Six Senses Crans Montana
11.2023 - 08.2024
- 2025 First Aid Certificate - basic/Level 1
- 2020 Certified mediator - Association of mediators of Czech republic
- 2020 Non violent communication course
- 2014 Certified nutritional counselor - NutriAcademy
Master of Laws -
Masaryk University
Similar Profiles
Josiah GonzalezJosiah Gonzalez
Bartender at Green Olive IIBartender at Green Olive II
Lashia MclainLashia Mclain
Bartender/server at Green Olive PubBartender/server at Green Olive Pub
Sohana Sithara Mohamed RafiSohana Sithara Mohamed Rafi
Teacher at Green Olive Matriculation SchoolTeacher at Green Olive Matriculation School