Daniela Sanchez Fonseca
Oshawa,ON
Summary
Dedicated Office assistant with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Student Advisor
17 Hundred
02.2022 - 08.2022
- Facilitated communication and resolved conflicts between residents.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed administrative tasks such as conducting health and safety inspections, maintaining records, and attending meetings and training.
- Created monthly events for residents, planning, decorating and creating posters to announce it
- Worked flexible hours across night, weekend, and holiday shifts.
Front Desk Staff Member
Durham College - CRWC
09.2021 - 04.2022
- Handling and resolving student complaints or issues, or escalating them to the appropriate department or individual.
- Providing basic information and assistance to new students, such as directions or facility tours
- Greeted students and professors at the front desk and engaged in pleasant conversations while managing check-in process.
- Check-in and out gym equipment
Cashier
Giant Tiger
04.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Advanced Diploma - Animation - Digital Production
Durham College of Applied Arts
Oshawa, ON04.2024
Diploma - 2D Animation
Naska Digital
Bogota, Colombia09.2021
Diploma - Plastic And Visual Arts
National University of Colombia
Bogota, Colombia 05.2019
Skills
- Problem-Solving Skills
- Time Management
- Language skills
- Proficient in all Microsoft Office applications
- Customer Service Skills
- Confidentiality
Volunteer
Volunteer experience
Ronald McDonald Family Room Programs - Pediatrics (2019)
● Restocked and organized the family room with snacks, beverages, and other amenities.
● Helped with special events or activities for families, such as crafts or games.
● Provided emotional support and a listening ear for families who may be going through a difficult time.
● Created new fun games with the available resources for the kids, giving the parents some time to take a shower and rest.
Timeline
Cashier
Giant Tiger
04.2023 - Current
Student Advisor
17 Hundred
02.2022 - 08.2022
Front Desk Staff Member
Durham College - CRWC
09.2021 - 04.2022
Advanced Diploma - Animation - Digital Production
Durham College of Applied Arts
Diploma - 2D Animation
Naska Digital
Diploma - Plastic And Visual Arts
National University of Colombia
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