Daniela Rodriguez
San Diego
Summary
Highly organized and detail-oriented professional with experience in customer service, administrative support, and record management. Background includes handling transactions and assisting customers as a cashier, conducting voter outreach as a phone banker for a state assembly campaign, and performing clerical and research tasks as a legislative intern. Skilled in inventory management, documentation, and maintaining accurate records, with a strong ability to work efficiently in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Retail Associate
DDs Discounts
03.2023 - Current
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained speed and accuracy while handling customer interactions within set time limits
Legislative Intern
Supervisor Joel Anderson
11.2023 - 05.2024
- Assisted in constituent relations by responding to inquiries, addressing concerns, and providing information on legislative matters.
- Assisted other office administrators by answering phones, returning email messages and creating distribution lists.
- Maintained confidentiality regarding sensitive information encountered throughout daily work responsibilities.
- Assisted in community outreach initiatives by engaging with constituents, organizing public forums, and distributing informational materials on legislative issues.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
Phone Banker
Campaign for State Assembly, David Alvarez
04.2022 - 05.2022
- Conducted high-volume phone banking to engage voters, provide election information, and encourage voter turnout.
- Maintained professionalism and adaptability while handling voter concerns, objections, and policy-related questions.
- Addressed voter concerns and provided accurate information about the candidate’s platform, policies, and election logistics.
Education
Bachelor of Science - Criminal Justice
San Diego State University
San Diego, CA12-2024
Skills
- Reliability and punctuality
- Quickly learned and applied complex policies and regulations
- Followed strict procedures and company policies
- Built strong relationships with colleagues and clients
- File and records maintenance
- Telephone etiquette
Languages
Spanish
Native or Bilingual
Timeline
Legislative Intern
Supervisor Joel Anderson
11.2023 - 05.2024
Retail Associate
DDs Discounts
03.2023 - Current
Phone Banker
Campaign for State Assembly, David Alvarez
04.2022 - 05.2022
Bachelor of Science - Criminal Justice
San Diego State University
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