DANIELA RIOS
Santa Ana
Summary
Dynamic and results-driven administrator with over 10 years of experience supporting management and driving project success to foster company growth. Committed to enhancing customer satisfaction through effective issue resolution while promoting a positive company image. Proven ability to excel in collaborative team settings and independently, demonstrating adaptability and strong problem-solving skills. Eager to leverage expertise in a challenging role that contributes to organizational objectives and enhances operational efficiency.
Overview
12
12
years of professional experience
Work History
ACCOUNTING ASSISTANT
Murtaugh LLP
Irvine, CA
10.2017 - 03.2026
- Facilitated daily communication with clients on a range of topics to enhance relationships and provide valuable insights.
- Managed training and orientation sessions for new hires to ensure smooth transitions into the organization.
- Maintained comprehensive master case list to ensure accurate client tracking and support.
- Administered master client database to ensure accurate and up-to-date client information.
- Processed customer invoices and payments accurately. Assisted in maintaining organized records of accounts receivable. Supported team in resolving billing discrepancies efficiently.
- Executed month-end reconciliation processes to ensure accurate financial reporting.
- Analyzed and verified monthly business credit card expenditures to support budget management and expense tracking.
- Facilitated employee engagement through organized activities and lunch events.
- Managed logistics for attorney meetings and produced MCLE credit certificates to maintain compliance with continuing education requirements.
- Executed daily deposits of client check payments to ensure timely processing.
- Responded to client questions on statements to ensure clarity and satisfaction.
RECEPTIONIST
Deily Law Firm LLP
08.2015 - 12.2017
- Coordinated appointment scheduling to support team operations. Assisted in managing calendars to optimize meeting times. Facilitated communication between clients and staff regarding appointment availability.
- Managed and optimized attorney billing hours to ensure accurate client invoicing.
- Managed sorting processes for incoming mail and packages, ensuring timely delivery to respective departments.
- Oversaw incoming and outgoing calls through multiline phone system, enhancing responsiveness to client inquiries.
- Welcomed new and existing clients to foster positive relationships.
MANAGER
MAZ Cafe Con Leche
01.2014 - 01.2015
- Oversaw daily store openings and closings, maintaining compliance with operational protocols.
- Monitored and analyzed inventory levels to maintain product availability and minimize shortages.
- Coordinated vendor relationships and negotiated contracts to secure favorable purchasing terms.
- Analyzed and verified shop revenue records, identifying discrepancies and ensuring accurate financial reporting.
- Assisted customers in selecting beverages and food items. Operated espresso machines and brewing equipment. Maintained cleanliness and organization of work area.
- Oversaw daily operations of 6 employees, ensuring alignment with organizational objectives and standards.
Education
High School Diploma -
Saddleback High School
Santa Ana, CA2006
Skills
- Appointment coordination
- Event scheduling
- Data confidentiality
- Efficient typing skills at 50 WPM
- Proficient in English and Spanish
- Effective verbal communication
- Service excellence
Timeline
ACCOUNTING ASSISTANT
Murtaugh LLP
10.2017 - 03.2026
RECEPTIONIST
Deily Law Firm LLP
08.2015 - 12.2017
MANAGER
MAZ Cafe Con Leche
01.2014 - 01.2015
High School Diploma -
Saddleback High School