Daniela Pereira
Milton,ON
Summary
Results-driven professional with a proactive approach to challenges and a strong work ethic. Demonstrates adaptability in fast-paced environments and excels under pressure. Committed to supporting organizational goals and enhancing brand presence through effective communication and organizational skills.
Overview
18
18
years of professional experience
Work History
Office Adminstration
Canadian Tire Dealers' Association
Mississauga, Ontario
04.2008 - Current
- Executed day-to-day duties with accuracy and efficiency to support overall operations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Addressed customer requests and answered questions to enhance overall satisfaction.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Revised and organized databases regularly to ensure accuracy of information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Diploma - Office Administration
Sheridan College
Brampton, ON01-2006
Skills
- Office administration
- Database management
- Customer relationship management
- Process optimization
- Customer service
- Time management
- Problem solving
- Effective communication
- Training and Development
- Dependable and responsible
- Multitasking
- Conflict resolution
- Relationship building
- Networking
- Adaptive learning
- Adaptive learning
- Facility maintenance
- Problem-solving
Affiliations
HSCC 665 Condo Board Member
Timeline
Office Adminstration
Canadian Tire Dealers' Association
04.2008 - Current
Diploma - Office Administration
Sheridan College