Daniela Palmer TORRES
El Sobrante
Summary
A highly dependable individual with a sound understanding of medical assistance and patient care. Outstanding communication skills as well as excellent customer service acumen. Eager to obtain a position as a Medical Assistant in a clinic setting.
Overview
8
8
years of professional experience
Work History
Medical Assistant
East Bay Nephrology Medical Group
12.2021 - Current
- Documented information required for patients' specimens and tests completed.
- Oversaw patient check-in by pulling charts, verifying data and organizing paperwork.
- Supported medical staff by answering phones and preparing supply orders.
- Updated records in EHR system, carefully protecting patient information and verifying data.
- Completed intakes, measuring vital signs and documenting symptoms.
- Educate patients on prescribed medications, treatments and procedures.
- Coordinated efficient office schedules based on patient and provider availability.
Waitress
Taqueria San Juan
02.2020 - 04.2022
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Communicated clearly and positively with coworkers and management.
- Resolved complaints promptly and professionally.
- Effectively managed large amounts of incoming calls.
- Maintained working knowledge of restaurant's policies and procedures.
- Identified and assessed customers.
Cashier
SUBWAY®Restaurants
08.2017 - 01.2020
- Organized and cleaned restaurant during downtime; always maintain a sanitized work environment.
- Maintained working knowledge of restaurant's policies and procedures.
- Built and maintained internal and external customer satisfaction.
- Assisted supervisors to identify and resolve issues in the restaurant.
- Handled currency and credit transactions quickly and accurately.
- Assisted management with inventory control and stock ordering.
Education
No Degree - Medical Assisting
Unitek College
Concord, CA12-2021
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Able to efficiently run multiple physicians in clinic
- Patients' education and answering questions
- Medical records maintenance
- Patients' education and answering questions
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
East Bay Nephrology Medical Group
12.2021 - Current
Waitress
Taqueria San Juan
02.2020 - 04.2022
Cashier
SUBWAY®Restaurants
08.2017 - 01.2020
No Degree - Medical Assisting
Unitek College
Similar Profiles
Cindy Pfeiff, PA-CCindy Pfeiff, PA-C
Orthopedic Surgery Lead Physician Assistant at Alameda Health System/East Bay Medical GroupOrthopedic Surgery Lead Physician Assistant at Alameda Health System/East Bay Medical Group
Lisa KingLisa King
Lead Nurse Practitioner Pre-Op Clinic at Sutter East Bay Medical GroupLead Nurse Practitioner Pre-Op Clinic at Sutter East Bay Medical Group
Castadilia AudetteCastadilia Audette
Office Manager at Coast Nephrology Medical Group, Inc.Office Manager at Coast Nephrology Medical Group, Inc.
Jocobi ChambersJocobi Chambers
Technology Support Senior Specialist at JPMorgan ChaseTechnology Support Senior Specialist at JPMorgan Chase
NATALIA GIDDINGSNATALIA GIDDINGS
Team Member at Cold Stone CreameryTeam Member at Cold Stone Creamery